Customer Service Representative - Weston-super-Mare, United Kingdom - Reed Talent Solutions

Reed Talent Solutions
Reed Talent Solutions
Verified Company
Weston-super-Mare, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Reed Talent Solutions are working with a global organisation, with four operational divisions, on the search for an interim
Customer Service Representative.


The overall responsibility of the Customer Service Representative is to oversee the day-to-day operation of the Assessment Centre reception area; meeting and greeting all customers and visitors and answering questions.


What are we looking for?

  • Demonstrable experience in an administrative or customer service position
  • Able to demonstrate a clear attention to detail in relation to office administration duties such as updating spread sheets and presenting information clearly and accurately
  • Able to demonstrate prioritisation skills when multitasking
  • Ability to deliver work to set targets and specified standards
  • A positive enthusiastic approach to solving problems

Responsibilities:


  • Assist customers with completion of forms including expense claims
  • Prepare and maintain rooms and equipment to ensure they are ready for the Medical Practitioner and customers
  • Working with other teams, Team Leaders and Medical Practitioners to ensure cohesion within unit and workflow progression
  • Using inhouse computer system to update records accurately
  • Regular telephone liaison
  • Provide cover at other sites on occasion
  • General administrative duties as required

Job details:


  • Location
  • Weston Super Mare (BS23)
  • Pay rate £11.00 per hour PAYE


  • Shift

  • Monday to Friday 8:45am to 4:45pm
  • Contract type 3 months (potential for extension)


  • Start date

  • ASAP


  • Recruitment process

  • CV review, virtual interview, start after compliance
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