Vip Supervisor - Glasgow, United Kingdom - Cineworld Group Plc

Cineworld Group Plc

Verified Company

Glasgow, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

VIP Supervisor - Glasgow Renfrew Street:
Location

Glasgow

Business Area:
Cineworld Cinemas

Job type:
Flexible Hours

Salary:

£11.41 Per Hour

Contact name:
Duty Manager

Job ref:
060116

Published:
about 11 hours ago

Cineworld Glasgow Renfrew Street is situated in the heart of the city centre and is the tallest in the world.

The cinema has 15 screens, a Starbucks and 3 ViP screens. We are looking for a full time supervisor to join our team.

Support the effective and efficient delivery of the company vision by supporting the whole cinema Team.

To ensure the ViP cinema operation is able to provide a great customer experience by organising the safe and compliant operation of the ViP Kitchen through effective leadership of the kitchen team.

To be creative and proficient in the safe preparation of hot and cold food offers that complement and enhance the ViP offer for our customers.

To collaborate with the cinema and ViP team to adapt to customer experience feedback and be flexible to new ideas or approaches.

Responsibilities:

Maintain regular and effective communication links with the Management Team and Team Members

Participate in Team Leader and Management Team meetings as required

To ensure all kitchen equipment is kept safe, clean and operational through regular checks and reporting of faults.

To ensure all kitchen staff are fully aware of allergen management procedures including correct food labelling and cross contamination risks in food preparation.

To maintain regular food safety checks such as temperature checks and stock rotation.

To ensure correct stock ordering is undertaken to ensure sufficient availability of ingredients for food buffet offer.

To ensure secure stock management and reconciliation is undertaken correctly within the agreed stock count schedule.

To work closely with the Front of House ViP Team to ensure food preparation and timings are aligned with the film performance times of the ViP Cinema.

To be open and collaborative with the Retail Department and National Starbucks & ViP Manager in ongoing menu development

People

Ensure ongoing feedback, coaching and development of Team Members, recognising great performance at every opportunity

Assist in the development and delivery of Team member meetings (as required)

Effective organisation of Team Members and resources to deliver the operational requirements of the ViP cinema

Induct, train, develop, motivate and engage Team Members

Operational Excellence

Ensure all relevant licensing, legislative and business compliance is adhered to

Maintain operational standards to Company expectation.

Ensure Team Members are aware of relevant business information to:
Meet business needs

Operate effectively

Maximise sales opportunities

Reacting to customer feedback and adapting menus to suit the audience profile when necessary.

Develop, support and understand back of house operations to deliver the business objectives.

Assist with back of house compliance

In return for your hard work and commitment, FREE MOVIES are just one of the benefits we offer.

Not only can you see films before they are open to the public you will also be eligible for a cinepass which entitles you and a guest complimentary cinema visits and discounts on food and drink so you can enjoy a night at the movies on us.

There are also a wide variety of benefits including 28 days holiday and you may also want to join our contributory pension scheme, cash back healthcare plan and eye care scheme.

In addition to this we also offer retail incentives and in house competitions where you can win amazing prizes.