Customer Care Advisor - Crewe, United Kingdom - Ryman Stationery

Ryman Stationery
Ryman Stationery
Verified Company
Crewe, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Location:
Crewe RSC

Department:
Customer Services
**Salary: £11 per hour


The Role

You will be working in a newly refurbished, vibrant contact centre, you will be the first port of call for The Theo Paphitis Retail Group.

We are looking for a fun and energetic person who will be used to working in a fast paced customer centric environment.


Who are we?
The Theo Paphitis Retail Group encompasses Ryman, Robert Dyas, Boux Avenue and London Graphic Centre. We are a family of Multi-channel brands focused on delivering fantastic customer service and first class product knowledge. We are passionate about retail


Why us?
We're passionate about our people and our customers We are committed to succeed and deliver results. Continuous improvement is in our DNA, always striving to be the best We are looking for customer service team members who are just as passionate about delivering exceptional service as we are Are you in?


Our promises to you

  • We'll equip you with the skills, knowledge and tools to succeed
  • We'll create a vibrant, fun and energetic environment
  • We'll develop & reward you for your achievements
  • Plus we will give you some fantastic discounts too

Our purpose

  • To get it right first time for our customers
  • By joining the customer service family you'll be a great communicator who loves problemsolving for our customers, truly putting the customer at the heart of our conversations
  • Building relationships will be key to your success, so let that bubbly, friendly personality shine through whilst helping our customers & developing your career

What you'll get from us

  • Great salary up to £19,500 + Bonus and Benefits
  • Access to mental health first aiders
  • Access to our benefits hub
  • Career Progression within the TPRG and Ryman brand
  • Rotas 6 Weeks in advance to organise your life
  • Pension scheme
  • Amazing discounts at Boux Avenue, Ryman and Robert Dyas Happy Shopping
  • Free Parking on site
  • Subsidised canteen you won't go hungry here
**Theo Paphitis Group is committed to the unlearning of unconscious bias, diversity and inclusion long term, which will remain a key focus for all aspects of our business and operations. From our product production in our supply chain to our extensive workforce, we aim to be transparent in our efforts to become a thriving, diverse and inclusive place to work.
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