Pears Building Housekeeping Supervisor - London, United Kingdom - Royal Free London Property Services Limited

Royal Free London Property Services Limited

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Housekeeping Supervisor:

As a Housekeeping Supervisor you will be an active team member, working closely with Team Leader and housekeepers.

The post holder will assist in delivering the provision of an effective and efficient housekeeping service at the Pears Institute and its associated facilities delivering a safe, clean and hygienic environment.

This post requires a dedicated and reliable individual who possesses excellent organisational and communication skills. You need to be able work on your own initiative. Ensuring that all requests for assistance from residents in the Pears Institute, hotel guests and departments are met.

Successful applicants will be expected to work at the Pears Institute, carrying out services in a professional, efficient, friendly and polite manner, in line with our 'world class care' values.

Pears Institute:

The Pears Institute will house the UCL Institute of Immunity and Transplantation (IIT).

Designed by the internationally recognised Hopkins Architects, the new facilities will provide over 6,000m2 of the best possible infrastructure for research, training and clinical care.

There will be state-of-the-art laboratories, modern equipment and patient hotel accommodation.

The Pears Institute will also house the Royal Free Charity and the Volunteering Team which is also managed by the charity.

The new facility, which will be one of only five clinical research centres of its kind in the world.

MAIN DUTIES AND RESPONSIBILITIES
Working wilh the Royal Free London

Royal Free World Class Values

The post holder will offer World Class Care to service users, staff, colleagues, clients and guests alike so that everyone at the Royal Free can feel:

welcomeall of the time. confident because we are clearlycommunicating

- respectedand cared forreassuredthat they are always in safe hand

CLINICALRESPONSIBILITIES

No clinical responsibilities related to this position.

RESPONSIBILITY FOR GUESTS

Deliver a cleaning service which achieves the RFLPS facilities management key performance indicators to the -Pears lnsitute. Hotel guests will attend the Royal Free Pears Institute for out patient services.

RESPONSIBILITY FOR POLICY AND SERVICE DEVELOPMENT

Implements policies for own area and proposes changes to own work area

To be open to new ideas regarding RFLPS policies and
To be prepared to contribute to consultations about changes to policies and
To make positive suggestions about how systems or processes could be changed for the better.
To act at all times in accordance with RFLPS and local policies, procedures an

4, RESPONSIBILITY FOR FINANCIAL AND PHYSICAL RESOURCES

Audit the performance and quality of the housekeeping operatives
Be able to respond to requests which at times may be unpredictable
Verifies relevant time and attendance records and authorise for payment
Manage the authorisations for annual leave and other unplanned staff absence to ensure seemless roster operation.
Actively monitor sickness and absence of housekeeping operatives an_d implement the RFLPS policy for sickness management in conjunction with the Team Leader, including sick reviews.
When required write. and present straightforward statement of case for Performance & Conduct meetings.
Participate in the recruitment and selection of housekeepers.
Action and complete all relevant and operational cleanin

Working with 1he Royal Free London

Ensure sufficient stock is requested, ordered, delivered and maintained for housekeeping staff
Identify housekeeping operative,s mandatory training needs are fully satisfied and undertake training of housekeeping staff in cleaning duties, floor care, COSHH and basic Health & Safety
Fault finding on cleaning machinery, to report any mechanical or safety defects and the need for repairs to the helpdesk.
To complete the induction and training of all new staff
Inputting of cleaning standards data on the quality control system and complete any remedial action.
The monitoring of budgets, material's and staffing levels to ensure all remain within agreed limits.
Planning costed duty rosters and allocating work. All weekly rotas must be with in the agreed weekly budget and monitored
Responsible for the Knowledge Skills Framework (KSF) development review proces
RESPONSIBILITY FOR LEADING AND MANAGING- Pro-actively identifies recurrent service issues and implement agreed solutions under the direction of the Team Leader
Implements the appropriate activities from various facilities action plans
Action the Team Leaders instructions
To actively participate in the RFLPS appraisal system ensuring all staff are given appraisals as per RFLPS policy.
Initiate and report the results for local guest and employee surveys
Ensure the reporting and progressing of all relevant and outstanding requests to the Help Desk
Receive and action direct guest, staff and visitor feedback
Ensure the RFLPS uniform policy is complied with
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