Customer Service Advisor - London, United Kingdom - MBA Group
Description
Our Client, a leading car manufacturer are currently looking for a
Customer Service Advisor to join the business based out of their
Sidcup Dealership for a 12 month fixed term contract.
This role would be ideal for anyone with an interest in the
Automotive industry, or an experienced
Sales/Customer Service Advisor looking to increase their OTE.
About the role
- Communicate with the customer in a variety of chosen methods
- Talk and listen to inbound customer calls to fully understand their requirements
- Work with the Sales Executives to ensure the database is up to date
- Ensure that the customer's information is recorded and updated
- Guarantee all appointments are scheduled clearly in the Sales Executives diary
- Give them all relevant information around our client's current vehicles and offers
- Contact all customers within the agreed service level agreement
- Demonstrate the most suitable options to the customer, encouraging them to experience the product
About you
- Excellent levels of customer service
- Computer literate
- Have experience in sales and/or customer service (Essential)
- Precise planning and organisational skills
- Work efficiently under pressure and to set targets
- Be polite, friendly and persuasive
- Have excellent rapport building skills
About the company
- Fantastic career progression
- Market leading benefits including healthcare, pension and company lease scheme
- Great training and development
- Fun, friendly working environment
About Our Client
Our client is a leading car automotive dealership in the UK specialising in Japanese brands, they currently employ over 500 people across 11 retail dealerships and are looking to expand even further.
What's Next?
Job Types:
Full-time, Fixed term contract
Contract length: 12 months
Salary:
£20,000.00-£29,000.00 per year
Work Location:
In person
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