Customer Service Advisor - Newcastle-under-Lyme, United Kingdom - Uniting People

Uniting People
Uniting People
Verified Company
Newcastle-under-Lyme, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Full time
Description

Full flexibility between 7am and 2am Monday-Sunday 10 week rota

Customer Service Advisor - Full Time/ Permanent

Hours:
Between 7am and 2am - 10 weekly rota:

  • (35% uplift for unsociable hours)_

Example shifts:


  • 7am to 3.30pm
  • 12pm to 8.30pm
  • 5.30pm to 2 am

Role:


  • Providing a firstclass service
  • Act as first point of contact for customers
  • Keep on top pf promotions
  • Take ownership of complaints/escalations through to resolution
  • Manage your time and ensure all tasks are complete in a timely manner

What we need from you:


  • Engaging personality
  • Ability to learn and develop
  • Be able to manage tasks and work towards productivity KPI's
  • Strive to resolve any issues with one attempt

Benefits:


  • 10% annual bonus
  • 33 Days annual leave (including bank hols)
  • Maternity/paternity and adoption pay
  • Store discount_s_
  • Discounts on local restaurants
  • Free onsite drinks/food
  • Regular events

Salary:
£22,770.00-£25,540.00 per year


Benefits:


  • Onsite parking

Schedule:

  • 8 hour shift

Work Location:
One location
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