Customer Services Officer - Woodbridge, United Kingdom - East Suffolk Council

East Suffolk Council

Verified Company

Woodbridge, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

East Suffolk Services Limited - Ufford Depot, Melton, Suffolk IP13 6ET:

£22,369
£24,054 per annum:

-
Permanent:

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37 hours per week (
8.30am - 5.00pm) Monday

Thursday (8.30am Friday

East Suffolk Services Limited, a brand-new company launched on 1 July 2023, is an exciting place to work, delivering essential local services across the district.

We are looking for an enthusiastic Customer Service Officer to join our customer services team.

Your role:

You will join a highly skilled and committed team of professionals delivering the customer services and administration support for the company, offering a first-class customer experience.

You will need:

Experience of working in a busy office environment and dealing with customers at all levels in a friendly and courteous manner is essential.

Good listening skills.

You should also be IT competent with the ability to work well both as part of a team and using your own initiative.

A minimum of four GCSE's at Grade A*- C / including English and Mathematics), or equivalent, are required for this post. An NVQ Level 3 Customer Services qualification would also be advantageous.

Here are some of the main benefits:

Generous leave entitlement (equivalent to 24 days a year, increasing to 27 days after 5 years' service, plus bank holidays)
NEST pension scheme
A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.

To find out more:

Closing date: 3 August 2023.

Interview date:
w/c 7 August 2023.

How to apply

Step 1 - Read the advert and the
Job Description and Person Specification (docx/pdf)

Step 2 - Complete the
Supporting Statement template (docx). Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).