Business Support Administrator New - Cardiff, United Kingdom - St David Recruitment Services

St David Recruitment Services

Verified Company

Cardiff, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Business Support Administrator

Location:
Cardiff

Salary:
£10.98

Hours:
Monday - Friday 09:00am - 17:00pm

Temporary

TEM766
Our client is looking for a Business Support Administrator to provide support within their team in Cardiff.

Responsibilities to include, but not limited to, processing sensitive customer documentation within agreed SLA's, responding to Subject Access Request and generally providing support to the rest of the business as and when required.

To proactively and professional enable the Customer Support Function to deliver against the strategic objectives via continuous improvement and delivering superior service.

Responsibilities:

Ensure individual and systemsbased records are maintained and updated in an accurate and timely manner.
Generally, provide administrative support to the finance team, including scanning, filing and photocopying.
Provide accurate information and proactively promoting them where appropriate.
Maintain an uptodate knowledge of regulatory and legislative information related to the company's products and services.
Maintain good knowledge and understanding of all relevant policies and procedures relevant to the role, being compliant with these policies and procedures at all times.
Treat customers fairly and aim to deliver fair customer outcomes in all of their daytoday processes.
Work as part of a team supporting, motivating, and assisting colleagues in the operation of the department and throughout the business.
Ensure the prompt and regular communication and support is maintained between all internal and external parties to ensure seamless and consistent service levels are maintained at all times, reporting exceptional matters to the line manager.

Undertake any other reasonable task as requested by the line manager

If this Business Support Administrator role is of interest and you are available for work immediately, please get in touch today.