Customer Service Advisor - Buckhurst Hill, United Kingdom - Nuffield Health

Nuffield Health

Verified Company

Buckhurst Hill, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

HEAD OFFICE
Customer Service Advisor

Customer Service Advisor

Buckhurst Hill, Essex | Admin| Fixed Term Maternity Contract | Full Time 37.5 hours considered
- no set days Flexibility is key|

Department open 8am-6pm flexible shift pattern Monday - Friday and Saturday 8am -1pm

At Nuffield Health, a role like this is about much more than achieving commercial success. Because our focus is on bringing the best of what we offer to the local community.

If you have a flair forging strong relationships and providing excellent customer service, you could be just who we're looking for.

As a Customer Services Advisor at The Holly Hospital, you will:
Handle high volumes of incoming customer enquiries via the telephone
Provide customers with information regarding Hospital services and treatments ensuring all requirements/queries are dealt with effectively
Undertake bookings for the customers ensuring full adherence to GDPR
Ensure all customer interaction is undertaken in a timely manor

To succeed as a Customer Services Advisor, you will need:
Excellent customer service skills
Excellent written and verbal communication skills
Excellent interpersonal skills and a good level of IT literacy
Good organisational skills
To be a strong team player

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From a cycle to work scheme to financial wellbeing support, gym membership and more. At Nuffield Health, we'll take care of what's important to you.

About us

The Holly Hospital is located in Buckhurst Hill, Essex and is one of the South East's leading private hospitals. For over 35 years, we have provided first-class independent healthcare for the local community.

The Holly can offer you a peaceful stay and fast access to a consultant. We are renowned locally for our high standards of nursing care and friendly atmosphere.

We welcome patients who have private medical insurance or choose to pay for their own treatment. The Holly also provides some specialist services to NHS patients.

Our expert team

The Holly Hospital works with over 300 consultants and other specialists in the South East. Many of these healthcare professionals also work in the NHS and are leaders in their field.

We employ more than 370 hospital staff, including highly experienced nurses. All of our nurses are registered with the Nursing and Midwifery Council.

Our dedicated team make sure that you get the best possible care and treatment.

Our facilities

24 consulting rooms
39 beds
5 theatres
6 treatment rooms
8 day care beds/seats
6 private rooms with seats
6 chemotherapy bays/beds
Pharmacy
2 MRI
CT
3 Ultrasound
X-Ray

DEXA
Mammography
BUPA accredited breast and bowel care centre
Oral surgery and dentistry suite
Physiotherapy and sports centre
Pathology laboratory
Decontamination Department

Join Nuffield Health and create the future you want, today

It starts with you