Patient Liaison Officer - Dorchester, United Kingdom - Circle Health Group

Circle Health Group

Verified Company

Dorchester, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Winterbourne Hospital
in Dorchester is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

Circle Health Group are proud to be recognised as one of the UK's 25 best big companies to work for and one of the 10 best companies to work for in the health and social care sector.

We have an opportunity for a Patient Liaison Officer to join their team of staff in the Marketing department.

This is a bank role working on an "as and when required" basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.

Applicants should meet the following criteria:

Proven influencing/sales skills
Numeric
Proficient in MS Outlook, Excel and Word
Excellent command of the English language, both written and verbal
Excellent telephone manner and interpersonal skills

Duties of this role include:

To convert appropriate selfpay enquiries and consultations to selfpay procedures within Circle Health Group against preagreed targets
To ensure a quality service for potential selfpay patients including the accurate and timely response to selfpay enquiries from patients, consultants, medical secretaries and the National Enquiry Centre (NEC)
To facilitate necessary access times and information required for patients to convert to procedure
To appropriately influence patients to choose Circle Health Group for their procedure

Salary & Benefits:

Circle Health Group offers a competitive hourly rate.

**Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.