Sales Ledger Assistant - Harrogate, United Kingdom - Jackson Hogg

Jackson Hogg
Jackson Hogg
Verified Company
Harrogate, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Jackson Hogg are delighted to be working with a well established company on the appointment of a Sales Ledger Assistant.


KEY RESPONSIBILITIES

  • Provide a friendly memorable customer service experience to all customers.
  • Actively resolve any issue by contacting the customer to rectify any errors.
  • Assist with any inquiries, questions, and complaints in an efficient and timely manner.
  • Ensure an accurate, timely and efficient invoicing and crediting.
  • Provide administrative support to the Finance department.
  • Administer and organise the returns for the business.
  • Liaise with various departments to ensure the customer is provided with the best level of service.
  • Provide Sage reports and analysis on activities.
  • Administer the returns system (including checking of debits, entering on Sage to raise the RAN, raise paperwork for the couriers, liaising with QA and Warehouse, chasing the dublicate debit notes and copies of debits where necessary).
  • Resolve invoice and credit queries.
  • Raise nonstock invoices.
  • General office administrative duties such as making enquires, gathering info, data entry, scanning, filing, answering telephone queries etc.
  • Maintain confidentiality, sensitivity and respect, ensuring all data is handled in line with data protection and used for a specific, business related purpose only.
  • Provide monthly accuracy reports and anything else that might be required.

GENERAL DUTIES

  • Provide outstanding products and an effortless customer experience. 'Think Customer First'
  • Deliver tasks with a focus on quality and quantity.
  • Manage, organise and update relevant data/records as required.
  • Interpret instructions and issues arising and respond appropriately according to policies and procedures.
  • Identify opportunities for improvement and makes constructive suggestions for change or development.

Job Types:
Full-time, Permanent


Salary:
£23,000.00 per hour


Schedule:

  • Monday to Friday
  • No weekends

Work Location:
One location
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