IT Support Apprentice - Bradley Stoke, United Kingdom - QA Ltd

QA Ltd

Verified Company

Bradley Stoke, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Who you'll be working for:

We Do Your Group are a thriving group of technology companies providing support to businesses in the south west with an emphasis on great customer service whilst nurturing a well-motivated team.

We are experiencing good growth off the back of doing theright thing for both our customers and staff alike.

With this growth comes the ability to help even more people

Overview:

You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship.

Duties:

You will be responsible for:

Working as part of a fun but professional team
Providing IT helpdesk support for a variety of SME businesses in the South West
Doing whatever is necessary to keep the customer happy

You will need the following skills:

An understanding of what good customer care looks like
Experience in a customer facing industry would be beneficial.
Attention to detail
Good problemsolving skills
Good communication skills both verbal and written
Numeracy and literacy skills of a high standard
A polite and caring nature
Confidence and enthusiasm to help the customer and your team alike
Hard working and keen to learn
Good time keeping

Entry requirements:

The entry requirements for this Azure Cloud Support Specialist programme are as follows:

GCSE Maths and English (or equivalents) at grades 3+ (D or above)

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

Find out more here:

Working week:

, Monday to Friday.

What's in it for you:

Full training will be provided for all aspects of the role and on all of our systems as we don't expect you to be an expert from day
Access to pool Table and darts board
Monthly Team bonuses
Team bonding activities
Summer/Christmas Party

Future prospects:

Important information:

QA's apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.