Service Administrator - Chertsey, United Kingdom - Evolve Recruitment

Evolve Recruitment

Verified Company

Chertsey, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Service Admnistrator

Location:
Weybridge, Chertsey, New Haw, Byfleet, Staines, Sunbury on Thames, Surrey

Salary:
upto £30,000 + Excellent benefits

Immediate start - Immediate Interviews

Key Responsibilities

Resolving customer queries, by effectively liaising with other departments when needed
Ensure all aspects of customer requirements are adhered to, particularly service specifications
Processing payments (Credit notes and Invoices)
To provide accurate and timely liaison with Head Office ensuring effective and timely communication to the Service Team
To provide accurate and timely management of all billing process to include price adjustments and payment management
Accurate and timely management of credit control for all returns
To liaise closely with the order processing team to ensure accurate and timely replacement of products
Actively building positive relationships between all clients, customers and colleagues
To provide support to colleagues and management on 'ad hoc' projects
Ability to work within tight deadlines and schedules
To display an alignment with company values including passion, integrity, honesty and respect

Experience & Skills

A Minimum of 2 years' experience within administration function, preferably within the CCTV industry
Ability to communicate on all levels in a clear and concise manner both verbally and electronically
Ability to travel outside of the UK as and when required
Highly organised and methodical
A-Level standard education or equivalent
Intermediate & Advanced 'Microsoft Office' skills to include Excel
Multilingual (English language essential, Korean Speaking & European Languages desirable)