Trainee Customer Service Advisor - Newarthill, United Kingdom - One Stop Access

One Stop Access
One Stop Access
Verified Company
Newarthill, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Daily you'll work within our Hire Desk where you will:

  • Continuously gain an extensive knowledge of our products and services
  • Succeed in understanding how to manage all aspects of an order and take ownership of the customer journey
  • Build excellent working relationships with customers, learning to understand their business needs and requirements
  • Develop the ability to recommend products and services that meet customer needs, ensuring a comprehensive and effective customer experience
  • Develop exceptional communication skills including effective negotiating and influencing
  • Learn to use your own judgment and initiative to make decisions in line with our company policies and pricing structures
  • Gain an understanding of managing hire contract administration, ensuring that this is completed in a timely and accurate manner
  • Become an ambassador for our "Customer First" culture, resolving any issues quickly and keeping your customers informed, so that they feel truly valued
  • Expand your team working skills with your colleagues
  • Experience a varied workday in a fastpaced operational environment, learning to manage multiple tasks and deadlines
  • Embrace learning new IT systems and enjoy making the most of technology in your job role

Pay:
£14,998.60-£28,915.05 per year


Benefits:


  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Education:


  • A-Level or equivalent (preferred)

Work Location:
In person
More jobs from One Stop Access
See all jobs of One Stop Access