Customer Services Advisor - Newark-on-Trent, United Kingdom - Newark and Sherwood District Council

Tom O´Connor

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Tom O´Connor

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Description

Customer Service Advisor - Repairs

Housing Maintenance and Asset Management

NS6 £22,777 - £24,054 per annum (pay award pending)

37 hours per week

Permanent


Following an internal promotion, we are looking for an individual with excellent customer service skills to join our Works Planning team.

In this role, you will be required to provide a high quality, customer-orientated, advice and information service, on the phone and online, specifically in relation to housing repairs and asset works.


As an employer, we offer a competitive salary, an excellent pension scheme, hybrid working, a generous annual leave entitlement that increases with service, a whole host of family-friendly benefits, 1 days' paid volunteering leave, free staff car parking* and £10 gym membership at one of our four gyms in the district.


It's more than all the great benefits above though; as an organisation we are welcoming, caring and invest in our employees.

If you want to work for a professional and dedicated organisation who are all about providing excellent services to all of our residents and customers then come and join our team.

For more information about the role, or for an informal chat, please contact Michelle Bentley on


A well thought through cover letter, explaining how you meet the essential criteria for the role, will be considered far more favourably than a generic cover letter and CV.


As an employer, we will promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce.

*free staff car parking is valid until 31 July 2024.


Closing date: 12 noon, Tuesday 4th April 2023


Interviews:
Week commencing 17th April 2023


Job Types:
Full-time, Permanent


Salary:
£22,777.00-£24,054.00 per year


Benefits:


  • Company pension
  • Cycle to work scheme
  • Paid volunteer time
  • Sick pay

Schedule:

  • Flexitime
  • Monday to Friday

Education:


  • GCSE or equivalent (required)

Work Location:
In person

Application deadline: 04/04/2023

Flextime

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