Credit Controller - London, United Kingdom - Colbern Limited

Colbern Limited

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Credit Controller
Hackney
Contract
£18.76 per hour

To ensure the council's sundry debts are collected on time and to contribute to
achieving maximum income collection.

To ensure that the sales ledgers are maintained to a high standard of

accuracy.

SERVICE SPECIFIC ACCOUNTABILITIES
payments are received within credit terms.

Establishing contact with both small and large regular customers and

maintaining a relationship to ensure invoices are paid on time.

Regularly reporting the status of top debtor's accounts to Senior Managers, to

ensure high value debts are continually reviewed, and escalated to
management where intervention is required throughout the financial year

Contacting customers whose invoices are overdue, stressing the Council's

credit terms and identifying any query that may be preventing payment.
Escalating queries to senior levels within the organisation where necessary
until satisfactory responses are received.

Experience and Working Knowledge

Sound relevant credit control experience in a large organisation.
Experience of investigating and resolving customer queries and advising

service managers.

Basic knowledge of local government functions.
Thorough knowledge of computerised debt collection systems.
Experience of taking payments over the telephone.
Experience of using Microsoft Office software (Excel/Word/Outlook).
Knowledge of legal and enforcement processes in respect of debt recovery.
Experience of setting up direct debits over the telephone and trained in direct

debit rules and regulations.

Experience of achieving performance targets in order to continuously

improve services.

Understanding of how income collection and allocation processes work.
Experience of reconciling customer accounts

The first part of our recruitment process is to send your CV. Colbern Limited along with our clients are an equal opportunities employer.
Visit our website colbernlimited co uk for more opportunities.