Stewardship Manager - London, United Kingdom - NL Recruitment
Description
Experienced in Supporter Stewardship or Supporter Journey's, gained in Mass Participation Fundraising, Marketing or Supporter Care?Stewardship Manager - Mass Participation, a 12 month contract, joining a National Health Charity. Offices based in London, Glasgow, Edinburgh, West Midlands, Newcastle, Liverpool or Bradford. Open to locations and home working.
As the Stewardship Manager - Mass Participation, working as part of the Mass Participation Department, working internally, you will focus on:
- Developing supporter journeys with the Campaign Managers and Product Managers and work strategically with the Marketing Manager to align acquisition and retention activity across the portfolio of Mass Participation products.
- Providing best practice to team members, ensuring all communications sent out are engaging, compliant and impactful, and are tailored to supporters based on their actions and preferences.
- Developing supporter segmentations and ensure marketing selections are data and insightled, delivering an improvement on retention rates and the lifetime value of supporters.
- Supporter Stewardship, Supporter Journey's, gained within a Mass Participation Fundraising (Challenge or Community), Marketing or Supporter Care setting.
- Experience of managing successful supporter communications and journeys and analysing audiences, fundraising results and developing improvements based on results.
- Excellent communication skills to work across multiple teams and develop, brief and communicate plans and requirements to others.
- Excellent knowledge of GDPR, legislation relevant to fundraising and data protection
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