Customer Accounts Assistant - London, United Kingdom - Amdas Recruitment Ltd

Amdas Recruitment Ltd

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our client, an expanding Property Management business is looking for a Customer Accounts Assistant to support the Customer Accounts team to successfully deliver against arrears and debt targets by following the stages of the Accounts Receivable process effectively.

Key Requirements:

To assist with the collection of outstanding rental and other invoices enabling the Customer Accounts Team to achieve weekly and annual targets.
Execute key property accounts processes such as receiving and processing all front and back office payments, Requesting card refunds and raising C.A.F smartsheet requests to enable corrections and amendments to PEX to be processed in a timely manner.
Gain a good understanding of the Customer Accounts Process Document and support the Customer Accounts team in ensuring that the team follow the correct processes and procedures.

Key Skills:

12 Years Experience in an accounts based Customer service role
Proven track record in delivering strong results against arrears/debt targets.
Experience of developing and maintaining relationships with Customers
Excellent communication skills, confident telephone manner and good written skills.
Intermediate skills in the use of business operating systems including Microsoft Office
Ability to work weekends & to work across locations in London