Patient and Staff Enhancer - London, United Kingdom - Guy's and St Thomas' NHS Foundation Trust

Guy's and St Thomas' NHS Foundation Trust

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Have you got the skills and experience to work with both staff and patients at one of London's leading hospitals? Ever wanted to gain experience working within a healthcare setting? Help us to improve both the staff and patient experience as a member of our first Patient and Staff Enhancer (PaSE) team.

We're recruiting for a new and innovative, non-clinical role to provide support to staff, patients and their families and carers.

As a Patient and Staff Enhancer (part of the PaSE Team) you will provide valuable contribution to the day to day running of the clinical area, supporting staff and patients with a range of tasks.

You will build relationships and understanding with clinical and admin colleagues, providing the much needed support contributing to both the patient and staff experience.

You will report to and work with clinical staff within designated inpatient wards or clinical areas, with support from the PaSE team leaders.

Using your communication skills to provide a range of supportive tasks as needed, you will find no day is ever the same.

Offered either as full time or part time hours this role is a 9-month fixed term contract, and provides an excellent opportunity to gain experience working within a healthcare setting opening up a range of future opportunities.

Supporting ward areas with reception duties, including answering and dealing with telephone calls, making telephone calls and taking messages on behalf of clinical staff, updating notice boards.
Liaising with family and assisting with visiting for patients on the ward in line with the Trust visiting guidance.
Light administration duties including (but not limited to): updating PIMS, Next of Kin details, transferring notes, computer skills.
Pastoral support to patients, including sitting with and interacting with patients, offering and making drinks ( for those patients advised that this is appropriate to do so by the Registered Nurse), assisting patients with mobile phone use and accessing messages, and reading books or newspapers
Supporting with patient surveys and feedback
Cleaning equipment, touch points and bed area post patient discharge and making up beds/ area for admissions
Coordinating and ensuring the Computers on Wheels ("COWS") are charged and connected to Wi-Fi
Collecting or delivery of equipment and stock items to and from the ward/department as required.
Provide hospitality where requested and appropriate to do so e.g. refreshments under supervision or direction of the Registered Nurse.
Supporting patients packing / unpacking property for admission, transfer and / or discharge and maintaining property records
Please see the attached job description for a full list of duties.

Guy's and St Thomas' is among the UK's busiest and most successful NHS foundation trusts.

We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield.

Guy's is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016.

It is also home to Evelina London Children's Hospital which provides specialist services across south east England including cardiac, renal and critical care services.

Our community services include health visiting, school nursing and support for families of children with long-term conditions.

Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations.

In February 2021 the Royal Brompton and Harefield joined Guy's and St Thomas' NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease.

Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care.

The commitment of our 23,500 staff is key to our success.

We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care.

Please see further detailed information within the attached job descriptions and personal specifications.