Manager, Client Processing - Manchester, United Kingdom - eFinancialCareers

eFinancialCareers

Verified Company

Manchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Overview

BNY Mellon is a global financial services company focused on helping clients manage and service their financial assets, operating in 36 countries and serving more than 100 markets.

BNY Mellon is a leading provider of financial services for institutions, corporationsand high-net-worth individuals, providing superior asset management and wealth management, asset servicing, issuer services, clearing services and treasury services through a worldwide client-focused team.

**About team

The wider FX Operations team** is responsible for supporting the operational life cycle of FX transactions within BNY Mellon both from external clients and internal departments.

The team act as a support and back office function for global FX Tradingto ensure Execution, Confirmation and Settlement of trades in a timely manner.

Your Role

The role is responsible for the management of an operational team that offers custody and non-custody clients alongside third-party asset managers, FX products to meet their FX needs and those of their underlying clients in a variety of markets.

Responsibilities:

Manage a small to medium sized Client Processing team that handles any/all aspects of client accounts, including client enquiries, transaction processing and problem resolution
Provide product knowledge and technical assistance on complex problems. Act as the team's initial point of contact for issues requiring escalation
Supervise the daily workflow and align resources to ensure all tasks are completed
Incumbent should have familiarity and experience with FX products, especially those related to custody banking and thirdparty relationships including third party settlements, confirmations, and knowledge of restricted markets
Succession planning. Deliver education and provide ongoing learning opportunities
Partner with the Trading desk to provide exceptional levels of service to new and existing clients
Proactively identify process efficiencies or enhanced controls. Be forward thinking in your mindset
Participate in the recruitment process
Prepare performance reviews and provide ongoing feedback to staff
Contribute to the achievement of the wider team and the Manchester site objectives

Preferable Qualifications:

Bachelor's degree or equivalent combination of education and experience
3+ years relevant work experience with a minimum of 12 years management experience

What we can offer you:

Challenging, fun and supportive environment
25 days holiday (in addition to Bank Holidays) plus opportunity to purchase up to 5 extra days
Highly competitive benefits package including pension and private medical cover
City centre location
Competitive discounts on travel and parking
Discounts on a range of local retailers
Opportunity for further academic training including NVQ, IOC, Degree and soft skills
Opportunity to join site wide networking groups
Opportunity to participate in process improvement programmes (Lean, Six Sigma, Kaizen); we recognise and reward new ideas

Employer Description:

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle.

BNY Mellon can act as a single point of contact for clients looking to create,trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets.

BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helpingclients better manage and service their financial assets around the world.

Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and morethan 100 markets.

It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart.

Make your mark:
careers.