Residential Lettings Accounts Assistant - Hove, United Kingdom - Brand Vaughan

Brand Vaughan
Brand Vaughan
Verified Company
Hove, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Location - Intergen House, Western Road, Hove


Hours:


  • 40 hrs/wk Monday to Friday 9am to 6pm

Benefits

We're proud to offer:

  • An attractive salary which will vary due to experience
  • Loyalty days for length of service
  • Day off for your birthday
  • Incentivised performance bonuses
  • Company socials
  • That all important pension scheme to save for your retirement
  • ARLA/Propertymark qualifications funded by us (Subject to T&C's)
  • Modern offices, technology and refreshment facilities

The role will include the following

  • Handling incoming telephone calls, enquiries, and providing prompt assistance to resolve any client queries
  • Preparing month end spreadsheets for Landlords
  • Allocating funds and processing rental payments to landlords.
  • Maintaining regular contact with tenants and landlords regarding outstanding rent.
  • The preparation of paperwork and the handling of rent and legal protection claims.
  • Paying contractor and supplier invoices.
  • Processing deposit returns
  • Processing financials for new tenancies.
  • Reconciling bank accounts and resolving discrepancies.
  • Working closely with members of the Lettings and Property Management Team.
  • Preparing income and expenditure reports when requested.
  • Assisting the Regional Accounts Manager with any Ad hoc Tasks & Projects when required.

We are looking for

  • Strong customer service and organisational skills.
  • Excellent attention to detail
  • Reliable with good timekeeping
  • Able to work well in a highpressured environment
  • Willing to work towards goals and targets
  • Knowledge of accounting principles and procedures (preferable but not essential).
  • Should possess a keen interest in learning about the lettings / property management industry and the associated legislation and regulations
  • Excellent organisational and time management skills
  • Ability to prioritise tasks and work independently
  • Excellent communication and interpersonal skills

Our commitment to you

  • We will empower you to make improvements and entrust you with responsibility
  • We will seek out your ideas and ask for your opinion
  • You will be surrounded by supportive people, working together with a common goal
  • Your role will be understood by others in the organisation
  • We make business decisions based on reason, conscience, and legitimate rule
  • We will create and enhance opportunities for you to learn
  • We will review and discuss your progress with you regularly
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