Customer Service Advisor - London, United Kingdom - BCT Resourcing

BCT Resourcing
BCT Resourcing
Verified Company
London, United Kingdom

4 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Title:
Customer Service Advisor / Coordinator

Location:
Remote


Salary:
£22,000 - £24,000 per annum
Our client is looking to recruit a Customer Service Adviser to be based in London / Working from home.

Job responsibilities:
First point of resolution for all inquiries
Providing members with advice and guidance on next steps and their on-going journey with the organisation.
Developing and maintaining excellent communications with other teams and divisions

Respond to all inquiries from all members up to the first level resolution and refer any second resolution calls to other sections across the organisation as appropriate.


Requirements:

Have excellent customer service skills.
Have excellent communication and listening skills.
Be computer literate.
Relationship building skills
Can do attitude
Good attention to detail.
Flexible to work shifts.

Keywords:

Customer Service Advisor, Call Centre Advisor, Customer Services, Customer Service Assistant, Consumer Advice, Customer Service Agent, Customer Service, Inbound Call Centre, Inbound Contact Centre, Contact Centre Advisor, Contact Centre Agent, CallCentre Agent.

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