No further applications will be accepted for this offer, we have other related job offers that you can find below.

Patient Care Assistant - Nuneaton, United Kingdom - CVS UK Ltd

CVS UK Ltd

Verified Company

Nuneaton, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We have a fantastic opportunity for a Veterinary Care Assistant to join our team here at YourVets Nuneaton

Do you want to be a part of a team that is supportive, innovative and strives to be the best at what they do? Are you looking to step into the veterinary care industry or take eon the next step of your customer service role? At Nuneaton, our supportive and friendly team are committed to providing both exceptional customer service and outstanding clinical care to our loyal clients and their pets.

We are looking for a new Veterinary Care Assistant to join our ambitious team and journey of success.

This is a permanent role working 40 hours per week plus 1:4 Saturdays no bank holidays or Sundays.

Our work pattern consists of a 4 day working week, Monday - Friday from 8:00 -6:30 pm and a day in lieu when you work a Saturday.

We work 8:30 - 17:00 on Saturdays.

As a Veterinary Care Assistant, you will first and foremost be providing a friendly, efficient and professional service to our clients on the reception desk, answering phone calls and being the first point of contact for our clients and their pets.

You will also at points be supporting our clinical team to provide outstanding care to our patients, involving walking and feeding patients, restraining animals and performing general cleaning, maintenance and administrative duties.

You will need to be able to work well both within a team and independently, sometimes under high pressure.

Whilst previous veterinary receptionist experience is preferred but not essential, exceptional interpersonal and customer service skills are vital.

Day to day duties would include:

Answering the telephone, booking appointments and processing prescription requests
Dealing with clients at the reception desk, taking payments and handling enquiries
Assisting with insurance claim processing and answering insurance based queries
Accurately recording client and animal information on our IT system, so good IT skills would be preferable
Occasionally restraining animals, feeding and walking patients
Cleaning, administrative and general maintenance duties

We know that benefits are key, and that your personal benefits priorities will differ from others.

Holidays, pensions, discounts on your pet's care, paternal leave, fee payments or share save schemes might be your priority and just some of the benefits we can offer.

If you'd like to learn more, do feel free to contact the recruiter managing this campaign and ask them to talk you through our offerings.

Or, if easier, you can find a list at on our careers site CVS Employee Benefits
- what we can offer you. )