Membership and Benefits Advisor - Cookham, United Kingdom - The Chartered Institute of Marketing

The Chartered Institute of Marketing

Verified Company

Cookham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Membership and Benefits Advisor (Customer Service)

CIM, The Chartered Institute of Marketing - we support, develop and represent marketers, organisations and the profession all over the world. Our ability to award Chartered Marketer status recognises a marketer's commitment to staying current and abiding by a professional Code of Conduct.

Role:
Permanent - Hybrid (2 days per week office based and 3 days remote)

Hours: 35 hours per week

Salary:
£21,840 rising to £23,920 after successful completion of probation

What you'll be doing:

You'll be providing an exceptional level of customer service to our existing and potential new customers
You'll be supporting customers throughout all stages of their journey with CIM
You'll be passionately promoting our membership and benefits to customers, members and colleagues
You'll be exceeding our customers' expectations ensuring they have all that they need to make informed decisions relating to CIMs' solutions.
You'll be listening to our customers and encouraging feedback

What we'd like:

You'll be a top communicator who can liaise well with all you come into contact with
You'll love working within a team environment
You'll be a creative problem solver, empathetic and fully customer focused
You'll be a fast learner, able to gain a great understanding of CIM and how we work within Memberships, benefits and customer journeys

What you'll get:

25 days annual leave, plus bank holidays
Pension contribution scheme
Training and development opportunities
Life assurance scheme
Dedicated wellness initiatives and wellness hub that supports your wellbeing (including EAP)
Subscription to Perkbox our online benefits platform including retailer, entertainment and dining out discounts.

**Come and join TEAM CIM