HR Operations Assistant - Bristol, United Kingdom - eFinancialCareers

eFinancialCareers

Verified Company

Bristol, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Excited to grow your career?

Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL.

About the role
We are looking for an experienced HR Operations Assistant to become part of our People Operations team.

Reporting to the HR Operations Team Leader, you will be responsible for delivering a number of HR related activities, following and advising on all necessaryHR policies and procedures.

What you'll be doing

Ensures all offer documentation, preemployment checks, references and on boarding communication is completed within the necessary SLAs whilst ensuring a great client experience
Continuously looks for ways to improve processes and improve the experience for our clients
Follows all processes accurately and diligently, complies with all relevant regulation and legislation and achieve the highest possible standard of accuracy
Actively problem solve and find solutions for queries that occur
Identifies and escalates issues, where appropriate, to the People Operations Manager
Supports the team's risk and control activities to ensure good client outcomes and risk management culture
Works constructively and proactively with teams, managers and the wider HL Team to achieve consistently high levels of performance and client satisfaction
Developing a wider knowledge of HR and responding to low level HR queries around our policies and procedures

About you

Strong administration experience
Excellent communication skills
Minimum CIPD Level 3 qualified or studying towards
Proven ability to work to the highest possible standards of accuracy and service to drive the right outcomes for clients, colleagues and the business
HR experience preferable
Workday experience desirable

Interview process
1-2 stage competency-based interview(s)

Working Schedule
We are based in Bristol, BS1 5HL. This role is a permanent role and full time. We have returned to the office, however for this role we offer a hybrid flexible working pattern. Offering up to £25,000 depending on experience.

Why us?
Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.

To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos.

We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.

What's on offer?

Discretionary annual bonus & annual pay review
25* days holiday plus bank holidays and 1day additional Christmas closure time
Option to purchase an additional 5 days holiday per year
Flexible working options available, including hybrid working
Pension scheme up to 11% employer contribution
Sharesave scheme have a real stake in HL's future
Income Protection & Life insurance (4 x salary core level of cover)
Health care cash plans including optical, dental, and out patientcare
Gympass gym memberships and wellbeing apps available
Variety of travel to work schemes with free bike storage and shower facilities
An inhouse barista serving subsidised coffee and snacks
Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year)
LifeWorks Discounts on services, restaurants and retailers

- up to 30 days depending on role level & increasing with length of service

This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information.