Cafm Support- Occupier Services Emea - London, United Kingdom - Colliers International EMEA

Colliers International EMEA

Verified Company

London, United Kingdom

2 days ago

Posted by:

Tom O´Connor

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Description

Company Description

Colliers International is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers, and investors on a local, national, and international basis.

Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project marketing and research.

We provide our services across the core sectors (office, industrial, retail and hotel) as well as many specialised property types.

The UK business is headquartered in London, with over 1200 specialists throughout 16 offices across the UK and Ireland.

Colliers' Property Management department is a people business. Our team of 250 professionals are leaders in delivering tailor-made services for clients.

We understand the of value in acting together as a team across Surveying, Facilities Management, Finance and Specialist Services and that optimum service can only be delivered by everyone acting as one.

We deliver a data-led, customer-centric property management model where the clients receive the same high-quality service whether assets are small, medium, or large, in every location throughout the UK.

It is our reliability and consistency of providing strong performance levels that sets us apart, as is our ability to innovate rapidly to market changes via our specialist teams of Technology, ESG, Customer Experience, Data and Procurement.

Innovation and continuous improvement are at the heart of everything we do.

Our market leading statistics demonstrate that we get the basics done better and it is from this strong foundation that we can truly innovate and add value to our clients' assets.

We understand that getting the basics right starts with getting the team right and focus our efforts in employing not just the right people but the right number of people too.

Our Team is made up of a diverse group of people who all work towards the goal of getting the best result for our client.

We have:

High staff retention
High client retention
A long track record of high profitability
Paid bonuses to all our staff every year for over 15 years.

Our team has doubled in size in the last two years and continues to expand.

Job Description:

Key Responsibilities:

Maintain the CAFM process documentations keeping them up to date. Update all documentations when new processes are introduced.
Manage and report on database taking daily feeds from CAFM & other bank systems to ensure high levels of accuracy.
Validate and produce weekly occupancy and space allocation reports.
Run and submit the monthly recharge process in accordance with the banks processes and monthly cycles.
Manage the new starter process and place into the CAFM system on a weekly basis.
Capture and update all weekly changes related to MAC (Moved Adds and Changes), space planning updates, occupancy / audit surveys etc.
Update CAFM employee self service requests.
Run weekly automated allocation floor plans PDFs and upload to the appropriate locations.
Set up new buildings and remove old buildings in CAFM.
Ensure CAFM suite leases align with BIG / SAP / RFX real estate systems.
Problem and error resolutions to master systems primarily CAD and CAFM.
AutoCAD management oversee and ensure licensing, installation, and configuration.
Maintain the accurate levels of occupancy and space allocations (recharge) along all business lines.

Business Relationships:

Collaborates with various teams within Group Corporate Services (GCS) and Group Finance.
Interacts with clients across the business (typically up to Business Manager level) in relation to space allocation (recharge) queries.
Meets regularly with Head of Workplace to update on status of current projects.

Qualifications:

Key Skills and Qualifications:

5+ years' experience in CAFM systems with a high level understanding of occupancy management and space allocations.
Design related degree or relevant qualifications.
Advanced knowledge and ability to use AutoCAD and CAFM systems.
Great analytical skills with a high degree of proficiency with Excel, PowerPoint and other MS tools.
Excellent communicator, with good level of presentation skills who is able to communicate effectively with internal and external clients.
Detailfocused and organised with the ability to action tasks in a timely manner that will benefit the enduser and provide an excellent client service.
A collaborative team player, who is comfortable working across teams.

Additional Information

Colliers is committed to providing equal opportunities to all individuals, irrespective of their race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or any other characteristic protected by applicable laws.

We believe in fostering a diverse and inclusive workplace that empowers individuals to thrive and contribute