Head of Digital Product - London, United Kingdom - Iglu

Iglu

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We have a fantastic opportunity to join our award winning Ski department as our Head of Digital Product.

With the responsibility for all of our customer facing online ski products - we are looking for a Head of Product to develop a digital product strategy in line with our overall Ski Strategy and 5 year plan.

We're looking for a creative individual who has the experience and ability to confidently make game changing calls with the ability to deliver on the here and now but also have an eye on the horizon.

About Iglu:

Key Responsibilities:

This role will join the Ski team with the full responsibility for the performance of Search, online bookings and site conversion.

Being involved in the day to day strategy execution whilst also planning for the medium/long term
Constantly improving metrics sitewide, such as; site conversion, navigation, online booking and search
Work with MD to translate business objectives into a workable roadmap with realistic milestones
Translate technical solutions and issues to non technical colleagues
Delivering quality products to enhance customer experiences
Conversion rate optimisation
Create deeper understanding of on site customer behaviour
Execute on projects & initiatives in alignment with the Product team's tactical and strategic goals.
Able to drive forward product roadmaps using qualitative & quantitative data.
Inspire and guide along with conceiving and implementing experiments geared towards driving conversion growth.
Work closely with engineers and Product owner by openly and continuously communicating product vision, delivery objectives.
Collaborate with the product designers & owners to ideate and build prototypes for new features.
Participate in team scrums and assist Product owners if needed

Skills and Experience:

Working with search comparisons / large amount of data
Working with a online ecommerce platform
Understanding of Technical SEO
Strong understanding / previous role in UX and design
At least 4 years of experience as a Product Owner/Product Manager in a B2C business
Experience building and optimising websites, business goals and SEO best practices in mind
Experience working with qualitative and quantitative customer insights and capturing these
Demonstrated ability to develop deep customer empathy and articulate customer problems
Experience using a project management tool such as Jira
Knowledge of all Agile principles
Demonstrated experience using data and analytical skills to help solve problems and make decisions
Demonstrated ability to effectively collaborate with a talented team of engineers and designers.
Proven track record of shipping product features that deliver results
Excellent written and verbal communication skills with a demonstrated ability to influence stakeholders

'Nice to have' experience:

Experience working in Product in the travel sector
Experience working in a business with a call centre and online ecommerce platform
Familiarity with relational databases such as MySQL
Understanding of the Ski market

Behavioural Role Fit:

Start up mentality / lean operating mindset
Good team player
Collaborative
Open to frequent feedback
Selfstarter
Excellent organisational skills

Why work for Iglu?
We strive on offering a great culture and working environment for everyone but don't just take our word for it, take a look at our values and some of the benefits below:

Our Values:

Put People First
Driven by our Customers
Love what we do
Bold and ambitious

Our Benefits:

Hybrid and Remote working options
Personal Development Program
Discounted travel offers for family and friends
Gym discounts at all major chains across the UK
Mental Health and Wellbeing Support
Electric Vehicle Scheme
24/7 Online GP / Dental Service
Life Assurance for all
Help shape the culture of Iglu by getting involved in our Charity or Social Committee
Biannual Company Get Togethers
Plus Many More