Quality Improvement Lead - Orpington, United Kingdom - Bromley Healthcare

Bromley Healthcare
Bromley Healthcare
Verified Company
Orpington, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Quality Improvement Lead - Band 8b

(to be confirmed at job evaluation panel)

£61,341 - £70,439 Inc HCAS per annum pro rata

The Quality Improvement Lead is a key member of the Safer Care team reporting to the Chief Nurse. They will lead on the delivery of Bromley Healthcare's Quality Improvement Strategy

Please see attached JD for full details.

The post holder will lead on monitoring and developing the quality of services.

They will work closely with the Safer Care Team in providing leadership and direction, working collaboratively to ensure an integrated approach to quality, performance management, the continuous improvement of services, triangulating data, challenging services and investigating quality issues and concerns.


The post holder will lead the delivery of BHC's Quality Improvement (QI) Strategy and will have a specific remit in the development of clinical outcomes, ensuring delivery of quality improvements, oversight of clinical quality financial incentive schemes i.e.

CQUIN/ quality premium, CQC assurance, NICE and clinical benchmarking.


The post holder will develop and nurture key relationships, maintain networks internally and externally, including national networks, to support the building of strong, trustful and respective relationships with partners to ensure patients receive safe, high quality care.


Bromley Healthcare is a community interest company providing a wide range of services including community nursing services such as district nursing, health visiting to specialist nurses, as well as therapy services for children, young people and adults.

Salary is dependant on NHS experience and current banding/pay point.


We are passionate about caring for our service users, and their family and friends, as well as the wellbeing of our colleagues.


MAIN DUTIES AND RESPONSIBILITES

  • Quality and Service Improvement
  • Lead the development and implementation of an effective quality improvement framework and strategy across the organisation within which BHC can improve its current performance. This includes leading on the establishment of a robust system for monitoring, reporting and predicting performance and identifying key risk areas.
  • Ensure systems are in place to enable quality improvement performance to be measured, reported and flagged.
  • Ensure systems are in place to enable quality improvement information to be used effectively by the Board and Managers at all levels.
  • Analyse key performance data, identifying areas of poor performance and agreeing an improvement plan with relevant teams
  • Identify, interpret and implement national/regional policies, procedures and guidance for BHC.
  • Identify workforce models which promote Quality & Service Improvement and maximise opportunities to be included in Quality & Service Improvement activities.
  • Provide expert advice on the development of new models of quality improvement, patient care and innovation, ensuring these reflect best practice.
  • Link with external agencies to ensure best practice and new methods of quality improvement are shared and implemented across the organisation, harnessing development opportunities at both organisational and individual levels.
  • Ensure that all Quality & Service Improvement work is evidence based, based on metrics and benchmarking data. This will include international examples of best practice.
  • Design, produce and present reports on improvement projects to a range of stakeholders, including at Board level, updating on progress and highlighting risks and mitigations.
  • Ensure learning from improvement projects is disseminated to maximise benefit and promote sustainability of change.
  • Chair the Quality Improvement Group and provide assurance and reports up to the Quality Improvement and Safety subcommittee of the Board.
  • Leadership
  • Provide leadership and support, working with divisions and teams on specific improvement projects and ensuring they align with priority work streams.
  • Work with teams to develop project plans for challenged areas, focussing on sustainable longterm improvement to significantly improve patient experience and staff involvement.
  • Line management of the Patient Experience Lead.
  • Oversight of all activities, themes and trends in relation to Patient Experience, including provision of bimonthly Patient Experience reports to the Executive Team and Board subcommittees
  • Line management of the new Quality Improvement Facilitators roles. Providing a structured induction programme for this new role.
  • Introduction of the new Quality improvement facilitator role to the Operational divisions
  • Provide day to day support and ensure appropriate induction for other staff allocated to the department, including agency and bank staff.
  • Work with the Chief Nurse and the Heads of Nursing and Therapy on an internal programme of Quality Assurance visits, including ensuring provision of reports to the Executive Team.
  • Lead on areas the development of quality improvement progra
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