Customer Service Advisor - Birmingham, United Kingdom - Go-To Outsourcing

Go-To Outsourcing
Go-To Outsourcing
Verified Company
Birmingham, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
We are looking for a Customer Service Advisor to join their busy, well-established client based in Birmingham. They are actively seeking experience Customer Service Advisors to join them down to growth within the business.

The duties of this role include:

  • Answer incoming calls promptly and professionally
  • Remain proactive and prioritise workloads
  • Meet required dead lines
  • Produce reports as required using appropriate software
  • Resolve any customer complaints/queries
  • Provide day to day support to Senior Customer Advisors
  • Arrange collections/deliveries to a date and time convenient to the customer
Working Hours - 08:30 - 17:30 Monday - Friday

Salary - £20,000 per annum


Benefits - Free parking, no weekend work, 25 days of annual leave plus bank holidays, opportunities to develop within the business and constant progression available, company pension, hybrid working after 6 months (performance dependent) and a lovely working environment.


Job Types:
Full-time, Permanent


Salary:
£20,000.00 per year


Benefits:


  • Onsite parking

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Tips

Ability to commute/relocate:

  • Birmingham, B37: reliably commute or plan to relocate before starting work (required)

Experience:


  • Office: 1 year (required)

Work Location:
One location
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