Casual - SPA Receptionist - London, United Kingdom - SOFITEL

SOFITEL

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Description

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Job Description:

A
Casual - Spa Receptionist is:

Responsible for overseeing daily aspects of all guest services areas including customer service, scheduling and yield management for all arriving and in-house guests.

Maintain current knowledge of all spa services, pricing, offerings, schedules, specials and other services provided at the spa. Set the example by using proper etiquette and professionalism at all times.

Look for every opportunity to suggest new and enhanced guest experiences, to encourage positive staff behavior, and to direct effectively.

Communicate housekeeping and maintenance needs to the relevant departments. Assist operational team members where needed in all aspects of the business operation.

Practice methods which comply with health and hygiene guidelines and ensure cleanliness meets Standard Operating Procedures in all areas of the spa.

The Main Duties are:

Administrative Tasks
Greeting and Welcoming Guests
Appointment Scheduling
Answering Inquiries
Handling Reservations
Payment Processing
Coordinating with Other Departments

Additional Information

What is in it for you:
In return, we offer fantastic industry leading rewards and benefits, including:
A competitive salary, plus £1.300/year Loyalty Bonus

Free stays in the UK or Ireland (4 nights/year) with your family or friends

Meals free of charge while on duty

Be part of the largest hospitality group in Europe

Sofitel experience - enjoy one night in the hotel - breakfast included

Employee benefit card offering discounted rates in Accor worldwide

Exceptional opportunity for personal training and development

Opportunity to develop your talent and grow within your property and across the world

Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Social events and activities...

**And many more exciting benefits