Store Manager - London, United Kingdom - McCarthy Recruitment Ltd

McCarthy Recruitment Ltd

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Store Manager

Location:
White City, London

Salary:
Up to £32,000 per annum plus bonus

Role:
Permanent

OVERVIEW

Are you a fantastic Retail or Hospitality Manager looking for your next challenge?

We are on the hunt for extraordinarily talented manager with a passion for customer service who will be responsible for one of our clients' most established stores.

Responsible for motivating a team to offer a customer experience which is second to none; you will be professional and commercially astute, with experience in a dynamic, service lead environment.

With fantastic brand recognition, and lots of opportunities toprogress, this really is a dream role for any experienced Store Manager.

IDEAL CANDIDATE

You will be professional, forward thinking and commercially astute with a passion for customer service, people management and a strong desire to succeed
Product knowledge that leaves others behind, living and breathing fantastic customer service
Have a growth and development mindset with strong business acumen
Commercial awareness is a must, with the ability to read and understand the reports and figures as well as knowing what makes a store look outstanding
Understanding your customers' needs as well as the offerings from your competitors should come naturally to you
Customer focus when making all decisions, ensuring the customer is at the heart of all operations in store
Excellent people management skills, with the ability to motivate and gain respect from your team
Ideally experience of the premium service market or a very clear understanding of it

THE ROLE AND KEY RESPONSIBILITIES

Inspire the team to achieve store targets through coaching, delivering constructive feedback and teamwork in a high energy atmosphere
Monitor store performance and make recommendations to improve results
Communicate store performance and company updates to the team
Encourage a customer service culture, ensuring the team delivers sound fashion consulting at all times
Proactively seek out customer feedback and make recommendations to improve customer service
Ensure all difficult customer issues are resolved effectively and in a timely manner
Build rapport and be approachable and helpful to both customers and staff
Actively coach and develop the team to support internal succession
Monitor controllable costs and act where appropriate
Understand and adhere to the company's Health & Safety procedures

ABOUT US

This role is being handled by McCarthy Recruitment, an award-winning behavioural leadership recruitment consultancy covering the whole of the UK.

McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providinga professional and personalised recruitment service of the highest quality.

If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query.

Facebook:
McCarthyRecruitment

Twitter:
WeAreMcCarthy

Linked-In:
company/mccarthy-recruitment