Contract Coordinator - Enfield, United Kingdom - Coulter Elite Resourcing Ltd

Coulter Elite Resourcing Ltd

Verified Company

Enfield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Contract Coordinator

Enfield

Full Time, Permanent

£25,000 - £29,000
Are you a passionate Contract Coordinator? And looking for an exciting new role?

Coulter Elite Resourcing are currently looking for a Contract Coordinator to work with their very well-established client based in Enfield.

The successful Contract Coordinator will support the mechanical team acting as a point of contact to receive work, update work management systems and allocate workstreams to a team of engineers depending on geographic area.

The role will ensure that clientrequirements are met and in accordance with our company standards and KPI's.

Job specific requirements for the Contract Coordinator role:

Progress Jobs to Invoice Stage
Manage all Data Input on Customer Portals, maintain databases, all records to be kept up to date
Follow Pre-Written Scripts & Procedures
Manage all Projects to Include Correct Costs, Cost Centres, Variations & Completion
Contractor Works Orders, to raise and allocate specialist subcontractors, to ensure compliant
Purchase Orders
Answer Phone, Action where Applicable & Relay Messages Accordingly
Administer quotes to clients for authorisation
Book & Schedule all Works & Engineers
Monitor incoming mailboxes for works orders to be raised and allocated, all communications
Provide regular updates to clients on progress of works and escalate jobs that are outside of target
Make contact with sites/customers to establish key relationships
Capture and record customer requirements in appropriate documentation for internal communication
Take appropriate action to avoid a customer complaint
Documentation, excellent recording keeping
Undertake any reasonable request in order to support the needs of the business
Manage service delivery & meet contractual KPIs/Targets
Deliver excellent customer service
To engage with external customer, clients and stakeholders. Internal customers and contractors
Daily, weekly, monthly reports

Person specification for the Contract Coordinator role:

Have previous experience working in a customer service environment
The ability to plan and organise other people's work and motivate them.
Have the ability to plan and prioritise their work in order to meet targets and deadlines
Have a confident telephone manner
Be able to cope with a high volume of calls/Tasks
Have strong communication skills
Be a good team player
Have a positive and flexible approach to work
Have good problemsolving skills
Due to location of offices have a full UK driving licence/car
Have GCSES or equivalent/relevant experience
Have excellent IT Skills
Have good knowledge of Microsoft Excel/spreadsheet

This is a full-time permanent Contract Coordinator position, offering a competitive salary with market leading benefits, a positive and encouraging work environment, exposure to industry specialists and the fantastic opportunity to develop a rewarding andsuccessful career.

If this Contract Coordinator position sounds like you please forward your interest to Simon at Coulter Elite Resourcing.

Coulter Elite Resourcing is an independent recruitment consultancy based in Peterborough, Milton Keynes and London supplying permanent, temporary and contract personnel, from office junior through to the highest levels of management both locally and nationally.