Logistics Team Leader - Glasgow, United Kingdom - Nine Twenty
Description
Logistics Team Leader
Onsite - Renfrew
Monday - Thursday: 7.30am - 4.30pm
Friday : 7.30am - 1.30pm
Nine Twenty Recruitment are working an FMCG Manufacturing client who are looking to appoint a
Logistics Team Leader to join their team in Renfrew.
The role:
Reporting to the Commercial Director, the main purpose of this
role is to liaise between customers/affiliates and cross functional teams to support the order process.
You will be expected to ensure customers' orders are fulfilled and that there are no issues with paperwork and customs clearance, governance and export related paperwork.
Key Responsibilities:
- Lead Customer Service & logistics function.
- Ensure fulfilment of goods in a timely and regulatory compliant manner
- Ensure staff are trained to export standards & customer service best practise is followed.
- All paperwork must be correct and compliant on all shipments and OTIFs met for daily shipments.
- Export Sales Order Processing, incl. preparation of customs relevant shipping documentation
Essential Skills
- Experience of customer service, 2 or more years
- Experience with Export processing & International Trade
- Experience with ERP & CRM systems
- Strong team worker
- Experience of dealing with complaints
- Customerfocus orientated approach
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