Customer Service Representative - Enfield, United Kingdom - JJ Food Service

JJ Food Service

Verified Company

Enfield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

C ustomer Service Representative

Do you have Customer Service experience? Then this could be the job for you.

Salary:
£24,000.00

We are looking for applicants who have the following skills:
Strong customer service experience, ideally within a telesales environment

Ability to engage with customers on the phone in a friendly, empathetic, and professional way

Can happily take ownership of queries and ensure that these are followed through to resolution

Strong IT skills (or willingness to learn)

Eligibility to live and work in the UK

A good standard of spoken English

Responsibilities of the role:

Provide a high quality of service to our customers

Understand and complete processes in accordance with company policies

Provide information about products or services

Feeding issues back to the wider business

Our benefits:

Monday to Friday only

28 days paid annual leave (including Bank Holidays), increasing to 33 days with length of service

Access to hundreds of exclusive discounts and savings through our JJ family portal

Free support with personal legal, medical, health and wellbeing issues

A free telephone counselling service

Free secure parking

Cycle to work scheme

If you feel you have the necessary skills and expertise, then this is the job for you

JJ Foodservice Ltd is an award winning, family run foodservice provider, with 11 branches across the UK.

We were recently awarded National Wholesaler of the Year 2021 at the Grocer Gold awards thanks to the hard work of our team and the support of our customers and supplier partners.

We are an equal opportunities employer, committed to creating an inclusive culture and encouraging a diversity of people.

No matter who you are, what you look like or where you are from, you can find your place at JJ Foodservice.