Helpdesk Administrator - Kings Hill, United Kingdom - 1st Step Solutions Ltd

Tom O´Connor

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Tom O´Connor

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Description

Location:
Kings Hill

  • Sector:
Business Support

  • Job type:
Contract

  • Salary:
Negotiable

  • Contact:
Jess Chattaway

  • Job ref:
241846_

  • Published:
about 2 hours ago

  • Duration:
2 months

  • Expiry date:
  • Startdate:

ASAP

  • Helpdesk Administrator
  • West Malling
  • 2 month contract
  • 40hr week
-
Responsibilities:

  • To monitor the helpdesk and proactively manage reactive and planned tasks through the CAFM system.
  • To manage the maintenance office administration systems.
  • To manage & update computerised PPM and work records.
  • To ensure PPM work orders are produced via help desk orders and documents.
  • To manage and produce reports, survey data and general maintenance related business letters.
  • To input completed work orders and produce associated reports from the database.
  • To monitor outstanding work orders and produce backlog reports.
  • To assist in invoice disputes by document preparation and control.
  • Motivate and manage other Admin staff and manage there training requirements.

Requirements:


  • Proficient use of Microsoft packages.
  • Previous use or knowledge of CAFM systems.
  • Good organisation skills.

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