Mobile Response and Welfare Officer - North West, United Kingdom - Churchill Support Services

Tom O´Connor

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Description
16 / 06 / 2023
Mobile Response and Welfare Officer


Location:
North West and surrounding areas


Position:
Mobile Response and Welfare Officer


Employment:
Full-time, 4 on 4 off shift pattern, averaging 42 hours a week (with overtime available).


Salary:
£24,900 (£11.42 per hour)


Post Date: 16 / 06 / 2023


On top of the usual rewards, you'd expect to see from our company, such as - holidays and, pension, we also provide many extra benefits to enhance our people's well-being and enjoyment at work.

Genuine advancement opportunities are available

Churchill Support Services are one of the UK's leading Security and Facilities Management organisations.

The people within our organisation are what make us stand out amongst our competitors and this is why we ensure that our people's wellbeing is at the forefront of our business.


We succeed because we employ people who share our company's core virtues of putting People First, displaying Passion in our work and showing Humility when it matters.


What you can expect from us:
Full, thorough, smart, and presentable Uniform provided.
Use of Company Vehicle whilst on duty to perform taskings (w/ fuel card).
Company Mobile Phone whilst on duty.
Pension Scheme.
Discounted Health Plan.
On Site Parking.
Contracted Hours (No Zero Hours).
Full use of a Designated Accredited Employee Training Portal.
Fortnightly Pay.
Accrued Holiday Allowance.
Overtime available (including our Nationwide Event Work and Static Security Duties).
A Full Churchill Support Services Induction, meeting the people and the teams, the Churchill welcome

Progression Opportunities - Our Managing Director started in this very role, as did our National Events and Projects Manager (as well as others).


The right person would have the below qualities:
Caring and personable.
Outgoing.
Approachable.
Have a passion for learning.
Innovative.
A Team Player.


Key Responsibilities:

Providing an ear to our workforce during welfare visits, listening to their concerns, feedback, and ideas. Providing support to our colleagues whenever it is required.
Ensuring site compliance during visits.
Transferring this information to the relevant documentation and acting on its contents
Maintaining the company vehicles.
Supporting new site mobilizations alongside our Regional Business Management and Operational teams.
Further support the running of all our contracts.
Support developing and training our Security, Cleaning and Facilities Management teams around our Employee Application and Incident Reporting Techniques.
Working hand in hand with our Communications Centre to drive Key Business Reporting and Service Excellence.
Conduct the Open and Locking of buildings and similar on behalf of our clients.
Respond to Alarm Activations and conducting Mobile Patrols on behalf of our clients.

Truly being one of a group of people who are the face of the Business amongst our Security, Cleaning and Facilities Management teams.

Person Specification

Highly motivated.
Excellent oral and written communication skills.
Ability to always demonstrate a professional attitude.
Be able to deliver high standards of service excellence.
Be a team player and customer focused.
Flexibility, be able to work unsocial hours including days, nights and weekends.


Essential:

Valid SIA License
Valid Driving License (3 points or less)
Personal presentation of a very high standard
Proficient level of English language


Desirable:


Experience:
Security: 1 year (preferred)

Why work for us?

We are one of the UK's leading Security and Facilities Management Companies.

Our people are what make us stand out amongst our competitors and this is why we ensure that our people's wellbeing is at the forefront of everything we do.

We consistently strive to offer a working environment that makes our employee's feel valued and motivated. Whilst offering competitive rates of pay, we also consider other factors, such as work/life balance, training and career opportunities.


We succeed because we employ people who share our Company's Virtues and put People First, displaying Passion in everything they do and showing Humility when it counts the most.

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Has SIA License
Is eligible to work in the UK
Has full UK driving licence
Has own transport

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