Rent Collection Admin - Middlesbrough, United Kingdom - Sell UK Property Ltd

Sell UK Property Ltd

Verified Company

Middlesbrough, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job description

Job Title:
Rent Collection Admin

Salary:
Salary: £23,000

Location:
Middlesbrough, TS6 6XJ

Hours: 8:30am to 5pm

The Business
Our Company is part of a Group of Companies specialising in all aspects of property purchase & management. We have offices based in Burnley and in Middlesbrough and manage a large portfolio of properties in both regions.

We offer a fully client based serviced approach to investing in properties.

We acquire properties from the open market, renovate them to a set standard, pass them onto our lettings department for maintenance and management and then re-sell the properties to investors.

We retain full management of the property.

We have various departments, including Property Surveyance, Renovations, Lettings, Maintenance, Rent Collections, Property Management, Legal and Sales & Marketing. We do everything in-house.

Due to our success, we have been featured on the popular BBC TV Show Homes Under the Hammer.

The BBC really liked our model and has featured our Company in 3 episodes within a 12-month period - a BBC record A further 2 episodes were filmed and released thereafter.

The Role

Rental Arrears Management:

Monitor and manage tenant rental payments, identifying and addressing arrears promptly.
Contact tenants with outstanding rent, maintaining a professional and empathetic approach.
Issue appropriate communications (e.g., reminders, notices) to tenants regarding arrears in accordance with legal and company procedures.
Establish and maintain open lines of communication with tenants to discuss rental payments and resolve any financial concerns.
Provide clear and concise information regarding payment schedules, late fees, and payment options.

Account Reconciliation:

Conduct regular reconciliations of tenant accounts, ensuring accuracy and completeness of financial records.
Update internal systems with the latest financial information and make any necessary adjustments.

Reporting:

Generate and distribute regular reports to management on the status of rental payments and arrears.
Provide insights and recommendations for process improvements based on data analysis.

Aged Debt Management

Review and analyse aged debt reports to identify overdue payments and outstanding balances.
Negotiate payment terms and arrangements with debtors, considering their financial situation and company policies.
Implement escalation procedures for accounts that continue to be in arrears, including involving legal or collections agencies if necessary.

Preparing Tenant Recharges for County Court:

Assisting in the preparation of documentation and evidence necessary for court proceedings, if required.

Issuing Money Claims Online:

Utilising online platforms to file money claims and manage legal proceedings when necessary.

Key Skills

Proven experience as a Credit Controller in a property lettings environment preferred but not essential.
Excellent communication and interpersonal skills, with the ability to handle sensitive situations with empathy and professionalism.
Proficiency in using accounting software and Microsoft Office Suite.
Free pay day lunch once a month
Free continental breakfast every day
Company events
Regular 'treat days' within teams
Medical Care
Support, training & professional development
Regular 11 reviews with manager to discuss career progression
Mileage fully covered if travelling at work
Additional pay if working on Saturdays
Free Parking on site
Flexible Working
31 Days Holiday (Inc Bank)
Birthday as Holiday
On Site Canteen
Working in a long, established and reputable business