Help Desk Operative - Truro, United Kingdom - Royal Cornwall Hospitals NHS Trust

Royal Cornwall Hospitals NHS Trust

Verified Company

Truro, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We want you to help us build and maintain the most modern, sustainable, progressive and forward thinking environments in which our healthcare professionals can deliver outstanding care for one and all.

It's what we have called 'Building Brilliance'.

Following significant investment in the Trust, we have developed outstanding plans for new developments which will push RCHT right to the forefront of modern hospital care.

So we are now investing in our Estates team in both strategic project management and in the day to day management of our maintenance and buildings.

We are interested in hearing from highly motivated, hardworking and committed individuals with experience in their field of work, as well as people looking for a change in career direction.

This is a particularly exciting time to join the team as we undergo a period of significant growth, offering excellent opportunity for progression.

We have a wide range of positions available at various levels including project managers, estates officers (mechanical and electrical), supervisors and assistants, so whatever your discipline, background and experience, come and take a look at how you can form part of our brilliant team.

Help Desk support for Estates Operations Team

Provide face to face support to customers

Issuing of Trust Identification Badges

General administrative duties

Any task requested by management that is reasonable for the position and pay band

At Royal Cornwall Hospital NHS Trust (RCHT) we are committed to Building Brilliance for one and all, in line with our Trust Strategy, which includes providing progress and development for every one of our colleagues.

- locate, support can be offered with re-location costs, further details would be enclosed with any offers of employment

Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.

To work as part of the Estates Team providing support services to Cornwall Acute Building Services

Help Desk Operator (Including knowledge, skills, health & safety and quality systems)

Liaising with the Team Leaders and Estates Staff to provide support to engineering operations within the Estate

Provide front line support to patients, visitors and staff

Prioritising urgent tasks and informing customers on progress or delays

Issuing, monitoring and completion of maintenance work orders

Production of reports, statistics and graphs as requested

Safe use of office equipment

Operating within the quality management system

Carry out collecting, sorting and distribution of internal and external mail

Operate the ID badge service