Band 3 Apprentice Complaints, Pals - Romford, United Kingdom - Barking Havering and Redbridge Univ Hospitals NHS Trust

Barking Havering and Redbridge Univ Hospitals NHS Trust

Verified Company

Romford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An exciting opportunity has arisen for an enthusiastic individual who has the drive to make a real difference by offering excellent administrative support.

We are recruiting a dynamic and engaging person who is passionate about helping people and patient experience in the NHS.

The successful applicant will have contact with patients or service users, and a great deal of interaction with patient, relatives and members of the public.

If you have working knowledge of administration and clerical duties alongside excellent IT skills we would love to hear from you.

Previous applicants need not apply.

As this is an Apprenticeship post alongside the job role you will be completing the Level 3 Business Administrator Apprenticeship.

To be eligible for the Apprenticeship you must meet the following criteria:
Must not already hold this qualification at level 3 or higher

Be over 16 years of age

Have been resident in England for the past 3 years

Have the right to work in England and have a visa that covers the length of the Apprenticeship (22 months)

Although this post is initially advertised as a fixed term contract the post will become permanent on successful completion of the Apprenticeship course.

Under the leadership of our Chair, Jacqui Smith and Matthew Trainer, our Chief Executive we provide care for the residents of three diverse London boroughs.

More than half of our 7,500 strong workforce are from black, Asian and minority ethnic groups and most live in Barking and Dagenham, Havering and Redbridge.

Our services include all the major specialties of large acute hospitals, operating from two main sites - King George Hospital in Goodmayes and Queen's Hospital in Romford.

We also provide outpatient services at Brentwood Community Hospital, Barking Hospital, Loxford Polyclinic and Harold Wood Polyclinic.

As we recover from Covid-19, we're proud to be leading the way in reducing the time our patients wait to get the treatment they need.

The pandemic provided the drive for our teams to innovate and change.

We know we have more work to do to improve waiting times for urgent and emergency care, and this will be one of the many benefits of our closer collaboration with Barts Health.

Working with them and with all our partners across north east London, we will find a sustainable solution to enhance patient care.

We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital.

We're also pleased to be part of the NEL Cancer Alliance.

For further information on this role, please see the attached detailed Job Description and Person Specification.