Band 4 - Coventry, United Kingdom - University Hospitals Coventry and Warwickshire NHS Trust
2 weeks ago
Description
As an Cardiology medical Secretary you will have an eye for detail, a strong team working ethic and be passionate about providing excellent service for our patients.
You will be responsible for all admin duties within the Cardiology admin service.You will also proactively track patients throughout their pathways until they are diagnosed and have had their first treatment and any subsequent treatments.
A significant proportion of this role includes KPI's for the admin service and this needs to be done with great accuracy.
- Referral management
- Waiting list Management.
- E-referrals, External and Internal referrals ASI, Triaging of referrals.
- Clinic management and utilisation, ensuring the reasons as to why clinics are reduced cancelled etc.
- Organising extra clinics where necessary.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellencedesignated organisation - please click the link for further details about this prestigious award.
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society.
We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care.
We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
- Escalations to management team if there are backlogs due to capacity and monitoring of horizon levels across the clinics.
- Monitoring of Trackers.
- Cashing up of clinics, out-come management, suspensions, lost to follow-up and other data quality issues.
- Typing targets.
- Monitoring of weekly reports.
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