Casualty Claims Handler - Glasgow, United Kingdom - Chubb INA Holdings Inc.

Chubb INA Holdings Inc.

Verified Company

Glasgow, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you a Claim Handler with knowledge or experience in handling Casualty Claims?

We have an existing opportunity for a Claims Handler, preferably with Casualty experience, to help grow and develop within our Claims department in Glasgow.

We offer excellent training which allows you to successfully handle a portfolio of up to 350 casualty claims consisting of Employer's Liability, Product Liability products and a small amount of motor claims.

Following training you will handle claims up to a certain value.

The role includes dealing with policyholders and brokers and on occasion attending review meetings.

We work to a Hybrid working model and are open to discuss flexible working options.

KEY RESPONSIBILITIES:

Accurately assess a range of simple and complex claims and evaluate liability and quantum up to £25,000, considering all relevant factors including elements such as special investigation and recovery.

Identify complaints and recognise customer expressions of dissatisfaction and ensure that you handle customer issues effectively, or raise to appropriate level of management.

Negotiate settlement of claims to bring them to a successful conclusion through high levels of customer care and you will ensure a professional claims service is provided at all times.

We encourage you to engage with key internal partners and clients to ensure a fair and robust investigation of claim cases and follow specific account requirements and participate in audits when required.

Qualifications:

REQUIRED SKILLS AND EXPERIENCE
Previous Claim handling experience.
Financial Services or Insurance sector experience is a preference but not essential.
Experience dealing with Casualty Claims - advantageous.
Excellent Customer Service skills with strong written and verbal communication skills.

Experience of working in a Commercial Insurance claims environment is advantageous and proven work experience in a customer facing environment.

We offer in return

Competitive salary & pension scheme & discretionary bonus
25 days annual leave plus ability to purchase 5 additional days
Private Medical cover, Employee Share Purchase Plan, Life Assurance.
Subsidised gym membership, Comprehensive Learning & development offerings.
1 day annual Charitable leave, cycle to work scheme, Employee Assistance program.

INTEGRITY. CLIENT FOCUS. RESPECT. EXCELLENCE. TEAMWORK

Our core values dictate how we live and work. We're an ethical and honest company that's wholly committed to its clients. A business that's engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that's collaborative and supportive.