Administration Assistant Lvi - Liverpool, United Kingdom - Reed Legal

Reed Legal

Verified Company

Liverpool, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

REED Legal are working with one of the UK's leading providers of insurance and legal services who have built a reputation for an ethical approach to personal injury litigation.

Their workforce delivers a professional but personable service to their clients,and they have fostered a culture built on this ethos which makes for an enjoyable place to work.

To work within the firms Technical/LVI department providing an administrative support function to the Managers and fee earners with the Department.

The LVI team deal with all aspects of litigated and non-litigated personal injury claims involving allegationof fraud and/or low velocity impact.

Responsibilities:

Setting up Accident Claims on the company system relating to Personal Injury claims as directed from the Team Manager
Transferring cases to allocated fee earners within the LVI teams and/or across the business
Generating standard system driven letters
Keeping details of new claims referrals for MI purposes
Chasing for medical information, GP in relation to case files and updating records with the appropriate action
Reviewing clients GP notes and preparing a summary /chronology
Composing letters to clients/customers
Maintain proactive communication with clients and external agencies relating to claims
Maintaining adequate stock in all areas of office supplies including stationary and distributing when necessary
Providing cover to other areas of the business when necessary
Observing and maintaining firm confidentiality in relation to all correspondence and communications
Any other adhoc duties as and when required by the business
Taking responsibility for personal development and growth

Experience:

Must have a good telephone manner
Good literacy and numeracy skills
Working knowledge of outlook, MS Word and Excel
Strong organisational and administrative skills
Strong communication skills both verbal and written
Customer focussed
Ability to cope under pressure
Ability to work to deadlines
An ability to work using own initiative within boundaries, as well as in a team, to achieve maximum results
Good attention to detail and an ability to work effectively with people across a wide range of levels and responsibilities.
Good organisation and time management skills
Some previous legal experience would be preferable

Salary:
£19,047

Hours of work:
Monday-Thursday 9am - 5.30pmFriday 9am - 5pm

Location:
Wirral or Liverpool or Wirral

Benefits:

Minimum 25 days' holiday plus bank holidays
Hybrid working model (in relevant role)
Medicash (after 1 month's service)
Flexible Working (dependant on the role requirements)
Tunnel tag (Liverpool to Wirral commuters)
Pension Scheme
Life Assurance Scheme

If you are keen to find out more about this vacancy and you have the right experience / skills, please contact Steph McCormack at REED Legal () or apply