Team Administrator - Oldham, United Kingdom - Pennine Care NHS Foundation Trust

Pennine Care NHS Foundation Trust

Verified Company

Oldham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

To provide efficient and effective administration support to the Early Intervention
Team.
To undertake the administration of all referrals received into the team and provide
administrative support to the senior practitioners.
To ensure high standards are maintained at all times and that work is produced
effectively and efficiently in accordance with the Trust's policies and procedures.

To undertake the comprehensive administration of all referrals received into the team.
To ensure that all relevant referral information is recorded on PARIS and other relevant information systems and be responsible for the security of the
information contained within these systems
To collate all relevant available information to enable the effective triage of
referrals received by the team.

To take referrals and process from a range of multi-disciplinary professionals and agencies, service users and members of the public and provide practitioners with sufficient information in order to prioritise risk.

To carry out general clerical duties including information gathering, dealing with internal and external post, filing, faxing and photocopying documents.

Deal with incoming postal and electronic mail as well as telephone enquiries and give advice wherever possible, using own initiative.

To manage the appointments system for the team in line with clinic times and the off duty rota.
To order and maintain sufficient levels of stationery and supplies for the Access and Crisis Service

To deal with difficult telephone enquiries and give advice wherever possible, in a diplomatic and sensitive way, following these through with the appropriate member of staff, in a responsible and professional manner.

Use of a car or access to a
means of mobility to travel
across the Trust footprint in
line with service needs
Willing to carry out all duties
and responsibilities of the
post in accordance with the
Trust's Equal Opportunities
and Equality and Diversity
policies
Appointments to regulated
and controlled activities
require an enhanced DBS
disclosure.

To undertake the comprehensive administration of all referrals received into the team.
To ensure that all relevant referral information is recorded on PARIS and other relevant information systems and be responsible for the security of the
information contained within these systems
To collate all relevant available information to enable the effective triage of
referrals received by the team.

To carry out general clerical duties including information gathering, dealing with internal and external post, filing, faxing and photocopying documents.

Deal with incoming postal and electronic mail as well as telephone enquiries and give advice wherever possible, using own initiative.

To manage the appointments system for the team in line with clinic times and the off duty rota.
To order and maintain sufficient levels of stationery and supplies for the Access and Crisis Service

To attend meetings as requested by the Mental Health Practitioners and Service Manager and to take accurate minutes, process and distribute them as necessary.

To continuously review administrative processes within the team with the Admin Manager and contribute to the ongoing development of the service
To work with and support the Manager and Service Manager of the team.
To work with and support the Admin manager of Crisis Services.
To work with and support the team in their day to day work.
To collect information and produce statistics as and when required by the team for audit and research purposes
Organise and maintain an efficient and effective filing system.
Control and maintenance of health care records (including archiving and culling) as per Records Management Policy.
To undertake such other tasks that may be required from time to time by the professional staff within team.