Support Assistant - Benfleet, United Kingdom - Estuary Housing Association

Tom O´Connor

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Support Assistant (Mental Health Services)

£19,110 per annum

Benfleet, Essex

Permanent,Full Time
Are you looking for meaningful and rewarding work with a company that offers a great benefits package?

It is a great timeto become a Support Assistant andwork in one of Estuary's Mental Health supported living services.


We are currently recruiting to one of our homes in Benfleet on afull timebasis (37.5 hours).There is the option of additional hours (and sleep in at some of our services) available.

The role istosupport individuals with enduring mental health conditions.

There will be a focus on providing support to individuals, with the aim of maintaining and providing responsive and effective support with those with complex needs.

You will assistwith developing skills and independence and community involvement.

Proven history working in a mental health environment is desirable but a keen interest or skills and aptitude for this role will also be considered.

There will be variety in your role alongside excellent training and progression opportunities too.


Your responsibilities will include:


  • To provide person centred support to people with all aspects of their daily living including but not limited to personal care and involvement in the community;
  • To maintain records of support provided and to actively contribute to support planning and periodic reviews;
  • To positively contribute to the corporate core values of Excellence, Care & Innovation.
  • To be able to actively participate and contribute to providing a24 hourservice that is Caring, Safe and Responsive to the needs of the people we support in an Effective and Well Led manner;
  • To develop and maintain effective professional relationships with service users and other key stakeholders such as family, friends and advocates;
  • To take responsibility for shift leading as per the rota in operation;
  • To actively participate in regular team meetings, supervisions and other meetings.

You are required to have the following:

  • Basic understanding and promoting of the needs, rights equality and diversity of the people we support of people with disabilities;
  • Basic knowledge of the regulators and legislation that govern our services and an understanding of where to find this information;
  • The ability to communicate effectively orally, in writing, electronically with colleagues, interested other professionals and the people we support;
  • The ability to work effectively both alone and as part of a team.
  • An understanding of Learning Disabilities is desirable


Full training will be provided, someone new to the sector can fulfil this role following a successful interview, we will then support the successful applicant to complete the Care Certificate within their probation.


Our services do require 24-hour support and staff are expected to work bank holidays and weekends to meet the needs of the people we support.

In return for your commitment, we offer an excellent benefits package, including a cash health plan which supportsyour everyday wellbeingas long asmaking any treatments more affordable alongside 31 days holiday (inclusive of bank holiday allowance) an additional day for Birthday leave and our competitive pension scheme.


If you are keen to make a difference and able to work amongst a team to encourage change and innovation to ensure care and excellence this could be the job for you.


Values-based recruitment


Estuary has a value-based recruitment policy which means our selection process is aligned with our core values of Excellence, Care and Innovation - this ensures that, when recruiting, we find the right person with the right values and expected behavioursfor the job, who will strive to provide excellent services to the people we support.

This supplements our requirements for essential and desirable skills, knowledge and abilities for each role.


Safeguarding & Recruitment


Estuary is committed to safeguarding and practices safer recruitment standards and expects all staff to share the commitment to safeguarding children and people with care and support needs.

The successful applicants will be required to provide proof of eligibilityto work in the UK.


Diversity & Inclusion


At Estuary Housing Association we are committed to embedding diversity and inclusion at the heart of our work and everything we do.

We aim to be an inclusive organisation, where individual differences are respected, where staff, people who use services,as well as their families and carers, are treated with dignity andon the basis oftheir merits, abilities and needs, and where everyone has a fair opportunity to fulfil their potential without suffering discrimination or disadvantage.


About Estuary
Estuary is a Housing Association with a strong and clear regional commitment within Essex.

Wework very successfully within every district in Essex, the three outer East London Boroughs and in the Suffolk Coastal District.

We currentlyown and manageover 4600 properties.

We are always looking at ways to increase the number of homes we can offer and believe it is important to build communities, not just homes.


We are committed to the provision of good-quality housing, care and support services to meet local needs and to contribute to the development of sustainable communities.

Our residents are at the heart of everything we do, their views are important to usin helpingshapingfuture services.

We employjust over 300 people, two thirds of whom work providing care and support to people with learning disabilities.

We also have an army of dedicated people behind the scenes providing a variety of services including rent collection, gardening, estate managementand working on projects to build new houses.


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