Customer Service Administrator - Newtownabbey, United Kingdom - Digby Morgan

Digby Morgan

Verified Company

Newtownabbey, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

summary
- _ newtownabbey, northern ireland_
- _ £20,000 - £22,000 per year_
- _ permanent_- specialism
- customer services- sub specialism
- customer service- reference number

PR88461 job details

Are you an experienced Customer Service Advisor that can offer exceptional customer care? Do you have an interest in the Legal sector? Would you thrive in a fast paced professional office environment?

Due to continued business growth, our client within the legal sector, is keen to recruit an experienced Customer Service Administrator to assist with new business client enquiries and offer professional customer care.

This is an exciting opportunity to join a growing organisation & an established team specialising in Employment Law.

Benefits:

Competitive salary £22000 per annum / £12.08 per hour
35 hour week Monday to Friday 9am5pm, 1 hour lunch
Glengormley BT36 location
Pension & enhanced holiday package
Significant scope for career development

Requirements:

Previous Customer Service experience essential
Strong administrative experience essential
Volume call handling or call centre experience highly desirable
An interest within the legal sector and employment law would be highly advantageous
Previous experience within a corporate or legal environment highly desirable although not essential
Proficient data entry skills & typing speed
MS Word, Outlook & database management

Responsibilities:

Handling volume customer enquiries from prospective clients in relation to employment law matters
Making detailed and chronological notes of calls before forwarding full details to solicitors for assessment
Case management
Data entry
Administrative support for the legal team as required

...Are you an experienced Customer Service Advisor that can offer exceptional customer care? Do you have an interest in the Legal sector? Would you thrive in a fast paced professional office environment?

This is an exciting opportunity to join a growing organisation & an established team specialising in Employment Law.

Benefits:

Competitive salary £22000 per annum / £12.08 per hour
35 hour week Monday to Friday 9am5pm, 1 hour lunch
Glengormley BT36 location
Pension & enhanced holiday package
Significant scope for career development

Requirements:

Previous Customer Service experience essential
Strong administrative experience essential
Volume call handling or call centre experience highly desirable
An interest within the legal sector and employment law would be highly advantageous
Previous experience within a corporate or legal environment highly desirable although not essential
Proficient data entry skills & typing speed
MS Word, Outlook & database management

Responsibilities:

Handling volume customer enquiries from prospective clients in relation to employment law matters
Making detailed and chronological notes of calls before forwarding full details to solicitors for assessment
Case management
Data entry
Administrative support for the legal team as required

skills:

- attention to detail
key benefits:

career
career progression