Customer Service Advisor - Wirral, United Kingdom - Page Personnel Secretarial & Business Support

Page Personnel Secretarial & Business Support

Verified Company

Wirral, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Part time

Description

An exciting opportunity for a Customer Service Advisor - part time to join a well-established Pensions provider, based in the Wirral.

You will be working within the Pensions team, speaking to existing customers, advising them on any queries.

Client Details

Our client are a well-established Pensions provider based in the Wirral, they are currently going through a period of growth and are looking for Customer Service Advisors - part time to join their Pensions team on a part time basis.

Our client offers greatcareer progression and excellent benefits.

Description
Duties of the Customer Service Advisor - part time will be:

As a Customer Service Advisor you'll be supporting customers with pension queries
You'll work with customers over the telephone, giving them essential support and dealing with a wide range of queries.
Advising on the range pension products available
Problem and query resolution
Ability to manage and prioritise workload

Profile

To understand the customer's requirements, responding with professionalism and effectively; using your organisational skills to handle customer queries quickly and efficiently.
Ability to work well under pressure.
Experience in a customer focused role is preferable.
Excellent verbal and written communication skills.
Strong IT skills

Job Offer
Salary £20,000 pro rata

Great company benefits

Excellent staff discounts

Hours - Monday - Friday 9am - 5pm - 21 hours per week, working on a part time basis, 3 days per week