Medical Records Clerk Apprentice - Milton Keynes, United Kingdom - Milton Keynes University Hospital NHS Foundation Trust

Milton Keynes University Hospital NHS Foundation Trust
Milton Keynes University Hospital NHS Foundation Trust
Verified Company
Milton Keynes, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
Medical Records Clerk Apprentice - studying toward Business Administration Level 3


Salary:
£5.28 per hour from April 2023


Hours: 37.5 (to include study time for apprenticeship). Fixed term for 19 months.


As a Medical Records Clerk Apprentice, you will be helping to prepare patient files for outpatient clinics and day case procedures, preparing documents for scanning, scanning of documents, collection and delivery of patient files throughout the hospital site, dealing with telephone enquiries and working to strict timelines.


You will work as part of a team within Patient Access and once fully trained will provide expertise in the proactive management of the patient medical records.

You will be understanding a Business Administration Level 3 Apprenticeship, which will be delivered by MK College. You will take part in interactive workshops and be assigned a tutor to support you throughout the programme.


Interview date: 26/04/2023


To succeed we are looking for someone who:

  • Is committed to delivering excellent service;
  • Holds the ability to learn to accurately and efficiently input and prepare patient records whilst adhering to policies and procedures;
  • Has experience of handling inbound telephone calls;
  • Has IT skills in relation to Microsoft packages including Word/Excel;
  • Shows evidence of working under pressure to tight deadlines and is able to deal with difficult situations e.g. late add ons to clinics, preparing paper documentation should there be a system failure, etc.
  • Has a good general education, ideally with Maths & English at GCSE (Grade C or above) or equivalent.
To deal with telephone queries politely and promptly. i.e. from other Trust departments

To deal with telephone queries politely and promptly. i.e. from other Trusts, GP's etc.

You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours.


Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients.

The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.

To use visual display units and other technical equipment which may be located in the section.


To prepare files for use at Out-Patient Clinics or for Inpatient or Day Case stay in accordance with laid down instructions.

To deal with requirements for 'add-on' clinics.

The collection and delivery of patient files around the hospital site.

To manage the destruction of patient files in accordance with the agreed guidelines.

Open and date stamp incoming mail.

To deal with telephone queries politely and promptly.

To answer queries regarding records as required.

Please refer to the job description for further details.
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