Customer Service Advisor - Glasgow, United Kingdom - Connells Group

Connells Group
Connells Group
Verified Company
Glasgow, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

We're currently on the lookout for enthusiastic
Property Managers to join our established team in our
Glasgow. To succeed in our thriving team, you'll need to be able to manage your own time, and embrace a deadline, as you'll be fully managing your own portfolio of properties; acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy.

So if you put the customer's needs in the heart of everything you do, then we want to hear from you.


If influence and negotiation are skills that come naturally to you, you'll thrive when you're communicating with our customers, partners and suppliers.

You'll need to be able to build rapport with customers with ease; so confidence conversationally and in your tenant and landlord law/housing standards legislation knowledge.

Similarly, you'll have to own the confidence in your decision making capabilities - we want you to have ownership of decisions that will improve our customers' journey.


You'll be given the autonomy to manage your own time, so of course strong administration skills and an appreciation of given processes is important, but the fact that every day presents a new challenge needs to excite you You've got to be dynamic and comfortable with the possibility that you might not tick everything off your "to do" list and prioritisation is essential.

No two days are the same

You'll be a team player and be able to work collaboratively with colleagues and partners to achieve individual, team and business targets, so if you're determined and driven you'll want to not just meet targets, but smash them

We provide an ethical and non-judgemental front line service for our customers, which meets the needs of a UK wide diverse range of clients and stakeholders, so if you're a logical yet energetic and personable customer service expert who wants to develop their career, join the market leader who keeps people and property together, today


Slater
Hogg & Howison **is the largest estate and letting agent in Scotland, with over 25 branches from South Ayrshire to Kirkcaldy. We have been helping people buy and sell property for over 40 years, and we are experts in the Scottish property market.

CC00416


Job Reference:
CC00416
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