Receptionist - Downpatrick (Ref: 04608) - Platinum Recruitment NI Ltd
Description
Job Title :
Business Support Officer
Location :
Downpatrick
Duration :
Temporary
Rate : 10.60 p/h
Hours : 17.13 hpw
Week 1
Saturday 1.30pm -6pm
Monday 4.45pm-10.30pm
Wednesday 4.30pm-10.30pm
Friday 4.30pm-10.30pm
Week 2
Tuesday 4.30pm-10.30pm
Thursday 4.30pm-10.30pm
To provide a comprehensive and flexible administrative Business Support Service working across a range
of Client functions/departments as required, this will include implementing and maintaining business
support service standards and providing an excellent standard of customer service for internal and
external customers.
To contribute as team member to the provision of a modern, professional, high quality and responsive
business support and customer focused service to support the Corporate and Business Plans of the client.
Responsibilities:
- Provide comprehensive administrative and secretarial support to a number of client Officers on a
- Provide seamless confidential business support and administrative cover working cross
- Provide business support to agreed service standards and standard operating procedures to
prioritisation.
operating procedures.
- Provide an excellent standard of customer service, including reception services and liaison with
taking ownership of customer queries and complaints and following through to completion.
- Provide advice and information to colleagues and customers on business support processes.
- Process and maintain a range of data and document management systems, this will include filing,
statutory or service level agreement requirements.
- Prepare papers and reports actioning recommendations and maintaining follow up and manage
- Process financial transactions, to include recording and receipt of all monies (including credit card
authorisation, purchasing goods and/or services, maintaining stock control records, assisting with
financial claims and budget monitoring in accordance with financial regulations and governance.
- Operate and monitor the Clients manual and computerised booking/requisition systems in
- Acknowledge correspondence received and draft, issue and respond in accordance with
- Organise meetings, prepare agendas, service meetings, take minutes, distribute all relevant
- Assist in the delivery of departmental projects and events, as required.
- Assist in the maintenance of relevant Business Support Systems and Quality Management Systems
- Provide peer support with staff inductions, work placement students, training and development
- Contribute to all aspects of service delivery within the Business Support Service, delivering high quality and cost effective services
If you hold academic qualifications in question 1 please demonstrate, by providing examples, a minimum of 6 months' previous work experience in carrying out administrative duties which included typing of letters, reports etc., and filing.
If you DO NOT hold academic qualifications please demonstrate, by providing examples, that you have a minimum of 12 months' previous work experience in carrying out administrative duties which included typing of letters, reports etc., and filing.
Please demonstrate by providing examples, previous experience of handling financial transactions and keeping associated records.
Please demonstrate by providing examples, previous experience of carrying out reception duties.
Recruitment and Employment Confederation (REC) and abide by the REC Code of Professional Practice.
Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment NI Ltd adheres to all current employment legislation.
Job Types:
Temporary contract, Part-time
Salary:
£10.60 per hour
Schedule:
- Monday to Friday
- Weekend availability
Education:
- GCSE or equivalent (preferred)
Experience:
- Administrative: 1 year (preferred)
Work Location:
One location
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