Customer Representative - Birmingham, United Kingdom - Communications and Solutions Partners Group

Communications and Solutions Partners Group
Communications and Solutions Partners Group
Verified Company
Birmingham, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
We are currently seeking a motivated and customer-focused individual to join our team as a Customer Service Representative.


Duties:


  • Provide exceptional customer service by responding to customer inquiries and resolving issues in a timely and professional manner
  • Up sell products or services to customers when appropriate
  • Analyse customer needs and recommend the best solutions
  • Communicate effectively with customers to ensure their satisfaction
  • Maintain a positive and empathetic attitude towards customers at all times

Skills:


  • Strong data entry skills with attention to detail
  • Ability to up sell products or services effectively
  • Excellent communication skills, both verbal and written

Salary:
From £23,984.00 per year


Benefits:


  • Company events
  • Onsite parking
  • Paid volunteer time

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to Commute:

  • Birmingham (preferred)

Work Location:
In person

Application deadline: 13/03/2024
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